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For Companies At a Glance
- Tasks: Make sales calls, convert leads, and provide top-notch customer service.
- Company: Join Bristol Waste Company, committed to sustainability and community.
- Benefits: Enjoy 25 days leave, health plans, discounts, and career growth.
- Other info: Inclusive workplace valuing diversity and offering clear progression routes.
- Why this job: Be part of a team making a real difference in your community.
- Qualifications: Confident communicator with sales experience and strong organisational skills.
The predicted salary is between 27279 - 27279 ÂŁ per year.
Location: Avonmouth, Bristol
Salary: ÂŁ27,279 per annum
Hours: 37.5 hours per week, Monday–Friday
About Bristol Waste Company
At Bristol Waste Company, what we do matters. We keep Bristol and the surrounding areas clean, safe and moving. Working in partnership with the council, we support the city’s sustainability goals while delivering high‑quality, value‑for‑money services. Our commercial operations are growing, and we’re looking for people who share our values and want to grow with us.
The Role
To generate revenue through effective outbound and inbound sales activity, focusing on lower‑value commercial services such as one‑off collections, small recurring contracts, and ad‑hoc customer requests. The Telesales Executive provides high‑quality customer service, converts enquiries into sales, and supports the wider Commercial Team by delivering consistent, efficient, and customer‑focused sales performance.
Key Responsibilities
- Make high‑volume outbound sales calls to generate new low‑value business opportunities and convert leads into paying customers.
- Handle inbound customer calls and online enquiries, providing accurate information and converting requests into confirmed sales.
- Build a steady pipeline of smaller opportunities, ensuring disciplined follow‑up and strong conversion rates.
- Deliver high‑quality customer service, ensuring each customer receives clear pricing, accurate information, and a smooth sales experience.
- Maintain accurate and timely records in the CRM system, including call notes, lead status, and conversion outcomes.
- Identify opportunities for upselling or cross‑selling additional services where appropriate.
What We’re Looking For
- Confident communicator with excellent telephone manner and customer service skills.
- Strong sales instincts with the ability to influence and convert customers quickly.
- Ability to manage high call volumes while maintaining quality and professionalism.
- Clear verbal communication, active listening skills, good organisational and time‑management skills.
- Understanding of basic sales processes, lead handling, and pipeline progression.
- Knowledge of pricing principles for small service contracts.
- Familiarity with CRM systems and telephone‑based sales tools.
- Understanding of customer needs in small commercial or local business settings.
- Experience in a telesales, call centre, or customer service environment.
- Experience working in a fast‑paced, target‑driven environment.
Benefits
- 25 days annual leave + 8 bank holidays
- Free BUPA Health Cash Plan and Employee Assistance Programme
- Onsite physiotherapist and Cycle to Work scheme
- Learning and development opportunities with clear progression routes
- Reward Gateway discounts at 900+ retailers
- Employee recognition awards and long service awards
Everyone Belongs
We’re proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.
Telesales Executive employer: Bristol Waste Company
Contact Detail:
Bristol Waste Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bristol Waste Company. Understand their values and how they contribute to sustainability in the community. This will help you connect your skills to their mission during the conversation.
✨Tip Number 2
Practice your pitch! As a Telesales Executive, you'll need to communicate clearly and confidently. Try rehearsing your sales pitch with a friend or in front of a mirror. Focus on how you can convert enquiries into sales and showcase your customer service skills.
✨Tip Number 3
Be ready for role-play scenarios! In interviews for sales roles, you might be asked to demonstrate how you'd handle a call. Prepare for this by thinking about common customer objections and how you would overcome them. Show them you can think on your feet!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Telesales Executive position.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've successfully converted leads into customers before, so share those stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Telesales Executive role.
Tailor Your Application: Make sure to customise your application for us at Bristol Waste Company. Mention our values and how you align with them, especially around customer service and sustainability.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Bristol Waste Company
✨Know Your Product
Before the interview, make sure you understand the services Bristol Waste Company offers. Familiarise yourself with their commercial operations and how they contribute to sustainability goals. This knowledge will help you demonstrate your enthusiasm and ability to sell their services effectively.
✨Practice Your Pitch
Since the role involves high-volume outbound calls, practice your sales pitch beforehand. Role-play with a friend or family member to refine your communication skills. Focus on being clear, concise, and persuasive, as this will be crucial in converting leads into customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you turned a negative experience into a positive one, as this will show your ability to handle inquiries and convert them into sales while maintaining a high level of service.
✨Be Ready for Role-Specific Questions
Anticipate questions related to telesales and customer service. Be prepared to discuss your experience with CRM systems and how you manage high call volumes. Demonstrating your understanding of sales processes and your ability to follow up on leads will set you apart from other candidates.