At a Glance
- Tasks: Assist in running a reuse shop, providing excellent customer service and maintaining shop standards.
- Company: Bristol Waste, committed to sustainability and community support.
- Benefits: Competitive pay, generous leave, health support, and development opportunities.
- Other info: Flexible part-time hours with potential for growth and training.
- Why this job: Make a positive impact by helping divert items from waste and supporting your community.
- Qualifications: Good communication skills, basic maths, and a friendly attitude.
3 weeks ago Be among the first 25 applicants
SALARY: £12.60 per hour
HOURS: 19.5 hours per week - Friday Saturday & Sunday: 9am - 4pm
LOCATION: Avonmouth
Reuse Shop Assistant
Purpose Of The Role
At Bristol Waste, we have an opportunity to divert good condition, fit-for-purpose items from the waste stream and get them into the hands of people who can use them. Since our founding, reuse has been a key part of our vision.
We are seeking an approachable, friendly, and professional individual to work as a Reuse Shop Assistant at our Avonmouth site. You will be responsible for contributing towards the day-to-day running of the shops while providing excellent customer service. Experience is beneficial, training will be given to the right candidate.
Please note that a Basic DBS check will be conducted for the successful candidate as part of the recruitment process.
Key Responsibilities
- Maintain high standard of housekeeping throughout the shop
- Assist with the processing of items, including checking and cleaning, pricing before presenting for sale
- Support the agreed stock rotation system, regularly updating and replacing stock
- Ensure high value stock items are identified at donation points and transferred to the shop
- Assist with depositing items into HRRC waste streams for recycling and disposal where appropriate
- PAT test electrical items when needed (full training provided)
- Operate the till, processing cash and card payments
- Support a welcoming inclusive atmosphere for customers, the shop team and other visitors
- Provide excellent customer service and help customers to find items
- Helping to ensure the health and safety of staff, volunteers and members of the public
- Support the recruitment, training and management of a team of volunteers
- Assist with motivating and sharing key information and updates with volunteers
- Working within safety guidelines (for example: fire regulations, manual handling)
Essential Requirements for the Role
- Ability to follow instruction
- Confidence in speaking to the public
- Basic maths, reading and writing skills
- Able to work independently or with minimal supervision
- Good timekeeping and reliability
- Excellent customer service skills
- Excellent organisational skills
Full Job Description can be provided upon request.
Our Benefits
- Depending on your role we provide an employer contribution of up to 5% into the company pension scheme.
- Generous annual leave package with 25 days annual leave days plus 8 bank holidays (dependant on hours/contract).
- Support for Mental Health, we have an BUPA Employee Assistance Programme that provides support in a variety of different areas such as Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
- Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All free for our colleagues.
- Because we value our colleagues so much, we want to recruit more employees just like them. Which is why we have our employee referral scheme.
- Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
- Employee recognition awards and long service awards. To celebrate our colleagues wherever they are on their journey with us. We recognise and celebrate talent.
N.B: Due to a high number of applications, we’re unable to get back to everyone who may have applied but unfortunately didn’t get shortlisted. If you haven’t heard from us within 3 weeks of applying, please assume you have been unsuccessful, but we thank you very much for your interest in working for Bristol Waste Company and advise to check our website for new vacancies arising.
N.B.: We reserve the right to close this role early should we receive sufficient applications.
To discuss this role, your application, or any reasonable adjustments please feel free to contact our People Services team on or by phone on 0117 440 6676.
We are an equal opportunity employer and welcome applications from a diverse range of candidates.
Reuse Shop Assistant (Part Time) Avonmouth in Bristol employer: Bristol Waste Company
Bristol Waste is an exceptional employer, offering a supportive and inclusive work environment at our Avonmouth location. With a strong commitment to employee well-being, we provide generous benefits including a competitive pension scheme, mental health support, and opportunities for personal and professional growth through dedicated training programmes. Join us in making a positive impact on the community while enjoying a rewarding career that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Reuse Shop Assistant (Part Time) Avonmouth in Bristol
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
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Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
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Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Bristol Waste Company, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Reuse Shop Assistant (Part Time) Avonmouth in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Bristol Waste Company that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Bristol Waste Company will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Bristol Waste Company and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Bristol Waste Company
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Bristol Waste Company, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Bristol Waste Company!
