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- Tasks: Assist in running a reuse shop, providing excellent customer service and maintaining shop standards.
- Company: Bristol Waste, committed to sustainability and community support.
- Benefits: Competitive pay, generous leave, health support, and development opportunities.
- Why this job: Make a positive impact by helping divert items from waste and supporting your community.
- Qualifications: Good communication skills, basic maths, and a friendly attitude.
- Other info: Flexible part-time hours with potential for growth and training.
3 weeks ago Be among the first 25 applicants
SALARY: £12.60 per hour
HOURS: 19.5 hours per week – Friday Saturday & Sunday: 9am – 4pm
LOCATION: Avonmouth
Reuse Shop Assistant
Purpose Of The Role
At Bristol Waste, we have an opportunity to divert good condition, fit-for-purpose items from the waste stream and get them into the hands of people who can use them. Since our founding, reuse has been a key part of our vision.
We are seeking an approachable, friendly, and professional individual to work as a Reuse Shop Assistant at our Avonmouth site. You will be responsible for contributing towards the day-to-day running of the shops while providing excellent customer service. Experience is beneficial, training will be given to the right candidate.
Please note that a Basic DBS check will be conducted for the successful candidate as part of the recruitment process.
Key Responsibilities
- Maintain high standard of housekeeping throughout the shop
- Assist with the processing of items, including checking and cleaning, pricing before presenting for sale
- Support the agreed stock rotation system, regularly updating and replacing stock
- Ensure high value stock items are identified at donation points and transferred to the shop
- Assist with depositing items into HRRC waste streams for recycling and disposal where appropriate
- PAT test electrical items when needed (full training provided)
- Operate the till, processing cash and card payments
- Support a welcoming inclusive atmosphere for customers, the shop team and other visitors
- Provide excellent customer service and help customers to find items
- Helping to ensure the health and safety of staff, volunteers and members of the public
- Support the recruitment, training and management of a team of volunteers
- Assist with motivating and sharing key information and updates with volunteers
- Working within safety guidelines (for example: fire regulations, manual handling)
Essential Requirements for the Role
- Ability to follow instruction
- Confidence in speaking to the public
- Basic maths, reading and writing skills
- Able to work independently or with minimal supervision
- Good timekeeping and reliability
- Excellent customer service skills
- Excellent organisational skills
Full Job Description can be provided upon request.
Our Benefits
- Depending on your role we provide an employer contribution of up to 5% into the company pension scheme.
- Generous annual leave package with 25 days annual leave days plus 8 bank holidays (dependant on hours/contract).
- Support for Mental Health, we have an BUPA Employee Assistance Programme that provides support in a variety of different areas such as Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
- Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All free for our colleagues.
- Because we value our colleagues so much, we want to recruit more employees just like them. Which is why we have our employee referral scheme.
- Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
- Employee recognition awards and long service awards. To celebrate our colleagues wherever they are on their journey with us. We recognise and celebrate talent.
N.B: Due to a high number of applications, we’re unable to get back to everyone who may have applied but unfortunately didn’t get shortlisted. If you haven’t heard from us within 3 weeks of applying, please assume you have been unsuccessful, but we thank you very much for your interest in working for Bristol Waste Company and advise to check our website for new vacancies arising.
N.B.: We reserve the right to close this role early should we receive sufficient applications.
To discuss this role, your application, or any reasonable adjustments please feel free to contact our People Services team on or by phone on 0117 440 6676.
We are an equal opportunity employer and welcome applications from a diverse range of candidates.
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Reuse Shop Assistant (Part Time) Avonmouth employer: Bristol Waste Company
Contact Detail:
Bristol Waste Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reuse Shop Assistant (Part Time) Avonmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bristol Waste and their mission. This will help you connect with the role and show that you're genuinely interested in being part of their vision.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. We want to see that friendly, approachable side of you!
✨Tip Number 3
Be ready to demonstrate your organisational skills. You might be asked how you would manage stock rotation or keep the shop tidy. Have a few strategies in mind to show that you can keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, check our website regularly for new vacancies!
We think you need these skills to ace Reuse Shop Assistant (Part Time) Avonmouth
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. This shows us that you’re genuinely interested in the role!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Bristol Waste Company
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Reuse Shop Assistant. Familiarise yourself with the tasks like processing items, maintaining housekeeping standards, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with the public, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to create a welcoming atmosphere for customers.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific scenarios in the shop, such as dealing with stock rotation or assisting volunteers. Practising these situational responses can help you articulate your thought process and problem-solving skills during the interview.
✨Emphasise Teamwork and Reliability
Highlight your ability to work independently and as part of a team. Discuss any past experiences where you’ve collaborated with others or taken on leadership roles, especially in volunteer settings. This will show that you can motivate and support a team, which is crucial for this position.