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- Tasks: Lead street cleaning operations and ensure top-notch service delivery.
- Company: Join Bristol Waste Company, dedicated to keeping our city clean and sustainable.
- Benefits: Enjoy 25 days annual leave, health support, and a great pension scheme.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Five years of management experience and strong leadership skills required.
- Other info: Flexible working options and a culture that celebrates diversity and inclusion.
The predicted salary is between 50000 - 60000 £ per year.
Overview
Operations Manager (Streets) – Bristol Waste Company
Salary: £53,283.21 per annum
Hours: 40 per week, Monday – Friday, 8 hours per day (start times vary by business need)
Location: Hartcliffe, Bristol, and all other depots that manage street cleansing (Days Road, Eastville, Sea Mills, Lewins Mead)
About Bristol Waste Company: we keep Bristol clean and safe, serving residents, workers, visitors, and businesses. Our work supports Bristol’s sustainability targets in partnership with the council. Our commercial operation serves businesses and organisations regionally, with a focus on good quality, value for money services and a social value impact worth more than £30 million annually. We seek people who share our values to help drive the business forward.
Purpose of the Role
To manage and monitor the operation of Street cleaning, Bulky collections and Fly Tip, ensuring compliance with all legislation, regulations, and financial/budgetary parameters. The post holder will ensure operations meet service goals and key measures detailed within the Waste Services Agreement and align with customer expectations. The role requires challenging existing practices to improve customer service while seeking value for money and long-term economic benefits to the business.
Key Responsibilities
- As a key member of the operations and leadership team, ensure talent management across waste and recycling operations and effective use of resources to achieve key performance targets.
- Ensure management software systems are administered and operated to provide timely and accurate management information.
- Provide management support to team members to ensure robust procedures and delivery of high-quality, value-for-money services.
- Drive a culture of continuous improvement through a motivated workforce that reflects the company’s vision and values.
- Develop opportunities to improve site effectiveness, including streets fleet utilisation with vehicle tracking, scheduling and routing software.
- Build internal and external relationships (customers, suppliers, employees, and Bristol City Council) to deliver a great customer experience.
- Implement systems to monitor and track customer feedback and queries, ensuring timely resolution and service improvement where needed.
- Ensure all services comply with Health & Safety, disposal/handling/transportation legislation, codes of practice, and environmental regulations.
- Deliver the objectives and vision of the company and maintain consistent communications across the organisation.
- Prepare annual budgets and ensure services are delivered within budget and financial targets are met.
Essential Requirements for the Role
- Five years’ management experience in a senior position
- Strong leadership skills and business acumen
- Experience of employee engagement and change management programmes
- Proven experience in delivering services and achieving key results
- Full UK driving licence
- Flexibility to suit the needs of the business
Our Benefits
- Annual leave package of 25 days plus 8 bank holidays (dependent on contract)
- Employer contribution of 5% into the company pension scheme
- Support for Mental Health, including a BUPA Employee Assistance Programme for Mental Health, Financial and Family topics; Mental Health First Aiders across the business
- Support for Physical Health with a BUPA Health Cash Plan (cost covered for you), Cycle to Work scheme, and onsite Physiotherapist
- Employee referral scheme
- Dedicated learning and development team, including the In-House Driver Development Programme and internal promotions
- Employee recognition ‘Stand Out Award’ and long service awards
- Flexible/hybrid working options where possible; discussions welcome for part-time working, job sharing, and flexible hours
Everyone Belongs
At Bristol Waste everyone belongs – we are proud to be an inclusive organisation. We give fair and equal consideration to all applications and welcome applicants from all ages, genders, ethnicities, nationalities, disabilities, religions or beliefs, and those with neurodivergence.
Important Note On Applying
- Please apply as soon as possible and before 23:59 on the closing date. Vacancies may close early if we receive a high number of quality applications.
- Due to high volume, late applications cannot be accepted and we may be unable to respond to all applicants.
- If you haven’t heard within three weeks of the closing date, you may not be invited to interview.
Contact Us
Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying:
- recruitment@bristolwastecompany.co.uk
- 0117 440 6676
Thank you for your interest in joining Bristol Waste Company.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
#J-18808-Ljbffr
Operations Manager (Streets) Oct 2025 employer: Bristol Waste Company
Contact Detail:
Bristol Waste Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Streets) Oct 2025
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Bristol Waste. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Bristol Waste’s values and recent projects. Show us that you’re not just another candidate; demonstrate how your experience aligns with our mission to keep Bristol clean and safe.
✨Tip Number 3
Practice common interview questions and have your own ready. We love candidates who ask insightful questions about our operations and culture. It shows you’re genuinely interested in being part of our team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Operations Manager (Streets) Oct 2025
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Operations Manager role. We want to see how you can contribute to our mission of keeping Bristol clean and safe!
Showcase Your Leadership Skills: Since this role requires strong leadership, don’t forget to include examples of how you've successfully managed teams or projects in the past. We love seeing candidates who can inspire and motivate others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at Bristol Waste Company
✨Know Your Stuff
Before the interview, dive deep into Bristol Waste Company's mission and values. Understand their commitment to sustainability and how they serve the community. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, strong leadership is key. Prepare examples of how you've successfully managed teams, driven change, and improved processes in previous roles. Be ready to discuss specific challenges you faced and how you overcame them.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about scenarios related to street cleaning operations, budget management, or customer service. Practise articulating your thought process and decision-making strategies clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future projects, team dynamics, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.