At a Glance
- Tasks: Join us as an HRRC Operative, assisting the public with waste management and recycling.
- Company: Bristol Waste Company is dedicated to keeping Bristol clean and sustainable.
- Benefits: Enjoy 25 days annual leave, mental health support, and a health cash plan.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
- Why this job: Make a real impact in your community while working in a supportive and inclusive environment.
- Qualifications: Customer service experience and ability to work independently are essential.
The predicted salary is between 24000 - 36000 Β£ per year.
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HOURS: Full time: 40 hours per week. Working pattern: Monday, Tuesday, Friday 08:45am – 17:15pm, Saturday, Sunday 07:45 – 16:15 (Wednesday, Thursday days off)
Household Reuse and Recycling Centre (HRRC) Operative
About Bristol Waste Company:
What we do is important – we’re here to keep Bristol, and beyond, clean, and safe.
We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council.
Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing.
Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year.
We want people who share our values and want to work with us to drive our business forward.
Purpose of the role:
We have an exciting opportunity for HRRC Operative with a strong customer service background, who shares our ambitious vision and values to make Bristol a cleaner and greener place to live and work.
You will act as the first point of contact to the public, providing a professional service by giving advice, direction, and assistance, ensuring that waste is received and deposited correctly.
Key Responsibilities:
- Control the receipt and segregation for recycling of waste received, engaging with commercial customers as well as members of the public.
- Direct and control the loading and transfer of waste, recyclable and reusable materials to final disposal points.
- Carry out general site duties including housekeeping of site grounds, buildings and staff facilities.
- If trained to drive a 340\' telehandler and other mobile plant, carry out inspections and report defects of mobile plant, vehicles and other equipment.
- Operate weighbridge when required
- Actively participate in full range of recycling and reuse activities/initiatives
Essential Requirements for the Role:
- Experience of dealing with a wide range of colleagues and customers and use of appropriate communication skills in responding to operational issues
- Proven experience of effective contribution to team working
- Ability to operate computerised weighbridge (training will be provided)
- Demonstrable experience of ability to work effectively without direct supervision
- Demonstrable understanding of health and safety and other associated relevant legislation
- Experience or ability to demonstrate suitability for physical work involving the lifting of weights up to 25 kg and manual handling to include pushing/pulling waste bins
- Annual leave package of 25 days plus 8 bank holidays.
- Employer contribution of 5% into the company pension scheme.
- Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
- Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
- Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme.
- Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
- Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.
- We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.
Everyone belongs:
At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation.
We give fair and equal consideration to all applications.
We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.
Important note on applying:
- Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
- Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply.
- If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion.
Contact us:
Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position:
Thank you for your interest in joining Bristol Waste Company.
#J-18808-LjbffrHRRC Operative - Avonmouth in Bristol employer: Bristol Waste Company
Bristol Waste Company is an exceptional employer dedicated to creating a cleaner and greener Bristol, offering a supportive work culture that prioritises employee well-being and development. With a comprehensive benefits package including mental health support, a health cash plan, and a commitment to flexible working arrangements, employees are empowered to thrive both personally and professionally. The company fosters growth through dedicated learning opportunities and recognises achievements, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Adviceπ€«
We think this is how you could land HRRC Operative - Avonmouth in Bristol
β¨Tip Number 1
Familiarise yourself with Bristol Waste Company's mission and values. Understanding their commitment to sustainability and community service will help you align your responses during any interviews or discussions.
β¨Tip Number 2
Highlight your customer service experience when networking or discussing the role. Since you'll be the first point of contact for the public, showcasing your ability to engage positively with customers can set you apart.
β¨Tip Number 3
If you have experience in waste management or recycling, be sure to mention it in conversations. This can demonstrate your understanding of the role's responsibilities and your commitment to environmental issues.
β¨Tip Number 4
Connect with current employees on professional networks like LinkedIn. They can provide insights into the company culture and the specifics of the HRRC Operative role, which can be invaluable during your application process.
We think you need these skills to ace HRRC Operative - Avonmouth in Bristol
Some tips for your application π«‘
Understand the Role:Read the job description carefully to understand the key responsibilities and essential requirements for the HRRC Operative position. Tailor your application to highlight relevant experience in customer service and teamwork.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous roles where you dealt with customers or worked in a team. Mention specific examples that demonstrate your ability to handle operational issues and communicate effectively.
Showcase Your Skills:Make sure to mention any skills related to health and safety, physical work, or operating machinery, even if training will be provided. This shows your willingness to learn and adapt to the role.
Craft a Strong Cover Letter:Write a personalised cover letter that reflects your passion for sustainability and community service. Explain why you want to work for Bristol Waste Company and how your values align with theirs.
How to prepare for a job interview at Bristol Waste Company
β¨Show Your Customer Service Skills
As an HRRC Operative, you'll be the first point of contact for the public. Be prepared to discuss your previous customer service experience and how you effectively communicate with a diverse range of people.
β¨Demonstrate Teamwork Experience
Bristol Waste values teamwork highly. Share examples of how you've contributed to team success in past roles, highlighting your ability to work collaboratively and support your colleagues.
β¨Understand Health and Safety Regulations
Familiarise yourself with health and safety legislation relevant to waste management. Be ready to discuss how you ensure safety in your work environment and any previous experience you have in this area.
β¨Prepare for Physical Work Questions
This role involves physical tasks, including lifting weights up to 25 kg. Be prepared to talk about your physical capabilities and any relevant experience you have in manual handling or similar roles.