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- Tasks: Lead a team in delivering municipal waste collection services and ensure operational excellence.
- Company: Bristol Waste Company is dedicated to keeping Bristol clean and sustainable.
- Benefits: Enjoy 25 days annual leave, mental health support, and flexible working options.
- Why this job: Join a mission-driven team making a real impact on the community and environment.
- Qualifications: Proven leadership skills, excellent communication, and financial acumen required.
- Other info: Inclusive workplace encouraging applications from diverse backgrounds.
The predicted salary is between 55000 - 77000 £ per year.
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SALARY: £68,886 per annum
HOURS: 40 per week, Monday Friday 7am 3pm
LOCATION: Albert Road, Bristol
Contract Manager Municipal Collections
About Bristol Waste Company
What we do is important were here to keep Bristol, and beyond, clean, and safe.
We do this for our citys residents, workers, visitors, and businesses. Our work helps deliver Bristols sustainability targets in partnership with the council.
Bristol Wastes commercial operation, where we serve businesses and organisations across the region, is also growing.
Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year.
We want people who share our values and want to work with us to drive our business forward.
Purpose Of The Role
To lead a large frontline operational team delivering the municipal collections service (refuse, recycling and ancillary), and undertake operational programmes, projects and assignments as allocated.
Responsible for critical service delivery leadership, you will monitor the operations, ensuring a safe working environment, compliance with all legislation, regulations, financial and budgetary parameters. You will ensure that operations meet service KPIs, goals and contractual key measures in line with business and customer expectations, whilst demonstrating exemplary leadership.
The role requires the post holder to be a lateral thinker, action oriented, challenge existing practices to improve overall customer service whilst seeking value for money and long-term economic benefits to the business.
Key Responsibilities
- A key member of the operations leadership team, to ensure effective talent management and use of resources in achieving key performance targets.
- Ensure that all services are compliant with health & safety, current disposal/ handling/ transportation legislation and codes of practice and environmental regulations.
- Preparation of annual budgets, ensuring that services are delivered within budget and all financial targets are met.
- Delivering the objectives, vision and values of Bristol Waste Company, through a motivated workforce whilst ensuring that communications and messaging are consistent throughout.
- Drive a culture of excellent leadership, continuous improvements and develop opportunities to improve the effectiveness of the sites and service delivery. Mentor and coach team members, providing developmental opportunities to support succession planning.
- Be the focus of collaborative working across the municipal service (Collections, Fleet and Processing) to provide integrated waste solutions using best practice and through continuous improvement.
- Improve, innovate and enhance the waste and resource management service whilst ensuring legislative compliance.
- Develop, review and implement operational policies and procedures. Ensure that all management systems are effectively organised and operated, to deliver a productive service with accurate management information. Ensure that systems and processes are in place to monitor and track customer feedback and queries. Ensure all are resolved and appropriate action and/or service improvement is taken.
- Relationship building internally and externally (customers, suppliers, employees and BCC), always ensuring that we deliver a great customer experience.
- To lead allocated projects as directed. These may include: due diligence, pricing analysis and the configuration, management and implementation of new BWC services systems or practices.
- Be part of the managerial team responsible for the delivery of winter maintenance activities carried out on behalf of the Council. Act as the responsible person for gritting activities when allocated on the rota.
Essential Requirements for the Role:
- Proven leadership abilities in diverse, challenging environments, inspiring and developing others to achieve business objectives
- Demonstrated empathy and emotional intelligence
- Excellent communication and interpersonal skills, able to build strong relationships with internal and external stakeholders at all levels
- Experience in managing complex employee relations and working with trades unions
- Excellent literacy & analytical skills
- Experience of delivering and managing organisational change
- Highly motivated with a \”can do\” attitude and the ability to use own initiative
- Good attention to detail and the ability to prioritise effectively
- Ability to work under pressure and to make decisions to tight deadlines
- Self-driven, results-orientated with a positive outlook and a clear focus on high quality
- Financial acumen to manage large, complex, budgets
- Project management capability
- Robust understanding of finance, budgeting, including profit and loss
- Current driving licence valid for use in the United Kingdom
Full Job Description can be provided upon request.
Our Benefits
- Annual leave package of 25 days plus 8 bank holidays.
- Employer contribution of 5% into the company pension scheme.
- Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
- Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
- Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme.
- Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
- Employee recognition Stand Out Award and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.
- We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.
Everyone belongs:
At Bristol Waste everyone belongs we are proud of being a truly inclusive organisation.
We give fair and equal consideration to all applications.
We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.
Important Note On Applying
- Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
- Due to the high volume of interest, we wont be able to receive late applications and we are currently unable to respond to all who apply.
- If you havent heard from us within three weeks of the closing date, it unfortunately means you wont be invited to interview on this occasion.
Contact us:
Role
Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position:
- 0117 440 6676
Thank you for your interest in joining Bristol Waste Company.
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Contract Manager Municipal Collections employer: Bristol Waste Company
Contact Detail:
Bristol Waste Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager Municipal Collections
✨Tip Number 1
Familiarise yourself with Bristol Waste Company's mission and values. Understanding their commitment to sustainability and community service will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your leadership experience in diverse environments. Be prepared to discuss specific examples where you've inspired teams or managed complex projects, as this role requires strong leadership skills and the ability to drive operational success.
✨Tip Number 3
Network with current or former employees of Bristol Waste Company. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 4
Prepare to discuss your financial acumen and project management capabilities. Given the role's focus on budget management and operational efficiency, being able to articulate your experience in these areas will set you apart from other candidates.
We think you need these skills to ace Contract Manager Municipal Collections
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to grasp the key responsibilities and essential requirements. Tailor your application to highlight how your experience aligns with the role of Contract Manager Municipal Collections.
Highlight Leadership Skills: Since the role requires proven leadership abilities, make sure to provide specific examples of your past experiences where you successfully led teams or projects. Use metrics to demonstrate your impact.
Showcase Communication Skills: Effective communication is crucial for this position. Include instances where you've built strong relationships with stakeholders or resolved complex issues, showcasing your interpersonal skills.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the values and mission of Bristol Waste Company. Emphasise your commitment to sustainability and community service, as these are central to their operations.
How to prepare for a job interview at Bristol Waste Company
✨Showcase Your Leadership Skills
As a Contract Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've inspired and developed teams in challenging environments. Highlight specific instances where your leadership made a positive impact on service delivery.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss how your experience aligns with managing complex budgets, ensuring compliance with health and safety regulations, and driving continuous improvement in service delivery.
✨Emphasise Communication Skills
Excellent communication is crucial for this role. Prepare to discuss how you've built strong relationships with stakeholders at all levels. Think of examples where your interpersonal skills helped resolve conflicts or improve collaboration within a team.
✨Demonstrate Financial Acumen
Since the role involves managing large budgets, be prepared to discuss your financial management experience. Bring examples of how you've successfully prepared budgets, monitored financial performance, and ensured services were delivered within budget constraints.
