At a Glance
- Tasks: Engage communities to promote recycling and clean streets while resolving local issues.
- Company: Bristol Waste Company, committed to sustainability and community support.
- Benefits: 25 days leave, health cash plan, learning opportunities, and discounts at 900+ retailers.
- Other info: Inclusive workplace welcoming diverse applicants with clear progression routes.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in community engagement and event management, with strong communication skills.
The predicted salary is between 31872 - 38954 £ per year.
- Community Engagement Officer at Bristol Waste Company
- Community Engagement Officer - 5 month Fixed Term Contract
- About Bristol Waste Company
At Bristol Waste Company, what we do matters.
We keep Bristol and the surrounding areas clean, safe and moving.
Working in partnership with the council, we support the city’s sustainability goals while delivering high‑quality, value‑for‑money services.
Our commercial operations are growing, and we’re looking for people who share our values and want to grow with us.
The Role
- Support campaign activity by sharing key messages, with a focus on changing behaviours to increasing recycling
- To represent Bristol Waste Company and attend appropriate events, including information stands, events, talks and community meetings
- To work with communities to promote recycling, clean streets and other waste related messages, and act as contact point for residents, Councillors and Community Groups for issue resolution in their area
- To build strong and effective relationships across targeted communities with, for example, residents, elected members, Bristol City Council officers and schools
- Have a strong focus on customer care to ensure that issues/ complaints are resolved swiftly
- Gather data and information from activities to support campaign reporting and evaluation
- Monitor household participation in recycling before and after engagement activities, and use it to target engagement activities to improve recycling
- Build and manage strong and effective internal relationships across the Bristol Waste Company to ensure a better customer experience
- Effective delivery of engagement pop-up events at key locations across the city
- Resolution of street and household level issues related to waste and recycling presentation and collection
- Accurate recording of key stats related to event attendance and engagement tasks
Essential Requirements for the Role
- Knowledge and understanding of the waste & recycling industry and/or environmental issues, sustainability, carbon agenda etc
- Knowledge of engagement and behaviour change models and their application
- Experience of community engagement with proven positive results
- Experience of event management
- Ability to think creatively and use judgement, experience and initiative to solve problems
- An aptitude for collaboration and cross team working
- Able to demonstrate analytical, organisation and time management skills
- Excellent interpersonal, oral and written communication skills
- Ability to engage and communicate effectively with all sections of the community, in a variety of situations, including the confidence to present to different audiences (such as Councillors, community groups, school children) and represent Bristol Waste at events
- Sound ICT skills, specifically MS Office suite
- Ability to work autonomously and manage own time/workload
- Must be willing to work occasional evenings/weekends
- Current, valid full UK driving licence
- 25 days annual leave + 8 bank holidays (Pro-rata)
- Free BUPA Health Cash Plan and Employee Assistance Programme
- Onsite physiotherapist and Cycle to Work scheme
- Learning and development opportunities with clear progression routes
- Reward Gateway discounts at 900+ retailers
- Employee recognition awards and long service awards
- Salary sacrifice car scheme for tax-efficient vehicle leasing
- Everyone Belongs
We’re proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.
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Community Engagement Officer employer: Bristol Waste Company
Bristol Waste Company is an excellent employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in a fast-paced B2B sales environment. With a focus on employee growth, we offer comprehensive career development opportunities alongside attractive benefits such as generous annual leave and health cash plans, making it a rewarding place to build your career in Bristol.
