At a Glance
- Tasks: Engage with Bristol communities to promote sustainability and improve waste management.
- Company: Join Bristol Waste Company, dedicated to keeping the city clean and green.
- Benefits: Enjoy 25 days leave, health cash plan, and learning opportunities.
- Other info: Inclusive workplace with clear progression routes and employee recognition.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in community engagement and strong communication skills required.
The predicted salary is between 33834 - 33834 € per year.
Community Engagement Officer at Bristol Waste Company
SALARY: £33,834.28 per annum
LOCATION: Days Road, Bristol
About Bristol Waste Company
At Bristol Waste Company, what we do matters. We keep Bristol and the surrounding areas clean, safe and moving. Working in partnership with the council, we support the city’s sustainability goals while delivering high‑quality, value‑for‑money services. Our commercial operations are growing, and we’re looking for people who share our values and want to grow with us.
The Role
To support communities across Bristol in their journey to becoming cleaner and greener through community engagement and innovation project delivery. Help Bristol Waste positively engage with Bristol residents and community leaders/groups on key matters for us – including, but not limited to, operational changes, education, and positive environmental behaviour change. Help the business to meet the needs and expectations of our customers now and in the future by being our ‘eyes and ears’ in communities alongside our front-line colleagues. Collaborate with operational teams to deliver high quality, value for money services, resolve service issues swiftly and ensure a good customer experience. Support the delivery of key projects that have a direct sustainability impact and/or improve customer experience such as our annual ‘Students on the Move’ initiative and our Flats Recycling project.
Key Responsibilities
- To work with communities to promote recycling, clean streets and other waste related messages, and act as a contact point for residents, Councillors and Community Groups for issue resolution in their area.
- Support campaign activity focusing on reducing residual waste, increasing recycling and changing behaviour.
- To build strong and effective relationships across targeted communities with, for example, residents, elected members, Bristol City Council officers and schools.
- To represent Bristol Waste Company at community meetings and contribute effectively.
- To support colleagues in the Marketing and Communications team by promoting core messages and attending appropriate events.
- Support the delivery of innovation projects, including engagement with a range of stakeholders as required.
- Gather data and information to support KPI team reporting.
- Have a strong focus on customer care to ensure that issues/complaints are resolved swiftly.
- Undertake research and analysis in relation to strategic and operational issues and produce reports, briefings and presentations as required.
- Build and manage strong and effective internal relationships across the Bristol Waste Company to ensure a better customer experience.
Essential Requirements for the Role
- Experience of community engagement with proven positive results.
- Ability to think creatively and use judgement, experience and initiative to solve problems.
- Results orientated with the ability to prioritise and to work to deadline.
- An aptitude for collaboration and cross team working.
- Able to demonstrate analytical, organisation and time management skills.
- Excellent interpersonal, oral and written communication skills.
- Ability to engage and communicate effectively with all sections of the community, in a variety of situations, including the confidence to present to different audiences (such as Councillors, community groups, school children) and represent Bristol Waste at events.
- A positive, problem-solving attitude.
- Sound ICT skills, specifically MS Office suite.
- Ability to work autonomously and manage own time/workload.
- Must be willing to work occasional evenings/weekends.
- Current, valid full UK driving licence.
Benefits
- 25 days annual leave + 8 bank holidays.
- Free BUPA Health Cash Plan and Employee Assistance Programme.
- Onsite physiotherapist and Cycle to Work scheme.
- Learning and development opportunities with clear progression routes.
- Reward Gateway discounts at 900+ retailers.
- Employee recognition awards and long service awards.
- Salary sacrifice car scheme for tax‑efficient vehicle leasing.
Everyone Belongs
We’re proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.
Email: recruitment@bristolwastecompany.co.uk
Phone: 0117 440 6676
Community Engagement Officer employer: Bristol Waste Company
Bristol Waste Company is an exceptional employer that prioritises community engagement and sustainability, making a tangible impact on the environment and local residents. With a strong focus on employee growth, we offer extensive learning and development opportunities, alongside a supportive work culture that values diversity and inclusivity. Our competitive benefits package, including health plans and flexible working arrangements, ensures that our team members feel valued and empowered to contribute to Bristol's cleaner, greener future.
StudySmarter Expert Advice🤫
We think this is how you could land Community Engagement Officer
✨Tip Number 1
Get to know the company! Research Bristol Waste Company and their community initiatives. This will help you tailor your conversations during interviews and show that you're genuinely interested in their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Bristol Waste is involved. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by thinking about how your past experiences align with the role. Be ready to share specific examples of your community engagement successes and how you’ve tackled challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind.
We think you need these skills to ace Community Engagement Officer
Some tips for your application 🫡
Show Your Passion for Community Engagement:When writing your application, let your enthusiasm for community engagement shine through. Share specific examples of how you've positively impacted communities in the past, as this will resonate with us at Bristol Waste Company.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and essential requirements listed in the job description. We want to see how your skills and experiences align with what we're looking for, so don’t hold back!
Be Clear and Concise:Keep your writing clear and to the point. Use straightforward language and avoid jargon where possible. This will help us understand your message quickly and effectively, which is crucial for a role focused on communication.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures that your application is processed smoothly. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Bristol Waste Company
✨Know Your Community
Before the interview, take some time to research Bristol and its communities. Understand the key issues they face regarding waste management and sustainability. This will help you demonstrate your genuine interest in the role and show that you’re ready to engage with residents and community leaders effectively.
✨Showcase Your Engagement Experience
Be prepared to discuss your previous experience in community engagement. Think of specific examples where you've successfully built relationships or led initiatives. Highlight any positive outcomes from your efforts, as this will illustrate your capability to drive change and support Bristol Waste Company's goals.
✨Demonstrate Problem-Solving Skills
The role requires a creative approach to problem-solving. Prepare to share instances where you've tackled challenges in community settings. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your initiative led to successful outcomes.
✨Communicate Confidently
Since you'll be representing Bristol Waste Company at community meetings, practice your communication skills. Be ready to present your ideas clearly and confidently, whether it's to Councillors, community groups, or school children. This will show that you can engage effectively with diverse audiences and promote core messages.
