At a Glance
- Tasks: Lead community engagement projects and improve customer experiences in Bristol.
- Company: Join Bristol Waste Company, a leader in sustainability and community service.
- Benefits: Enjoy 25 days leave, health perks, and career development opportunities.
- Other info: Inclusive workplace that values diversity and offers clear progression routes.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: Strong communication skills and experience in project delivery required.
The predicted salary is between 40000 - 40000 £ per year.
Location: Albert Road with the flexibility to attend various other sites depending on business need.
Salary: £40,000 per annum
Hours: 08:00-16:00 or 09:00-17:00 Monday - Friday
About Bristol Waste Company
At Bristol Waste Company, what we do matters. We keep Bristol and the surrounding areas clean, safe and moving. Working in partnership with the council, we support the city’s sustainability goals while delivering high-quality, value-for-money services. Our commercial operations are growing, and we’re looking for people who share our values and want to grow with us.
The Role Purpose
To strengthen Bristol Waste’s reputation as a sector leader by delivering impactful engagement projects and initiatives, ensuring clear and positive communication with our customers and stakeholders, improving customer experience, and working in partnership with communities to address complex environmental and street-scene challenges.
Key Responsibilities
- Oversee community engagement activities, ensuring they contribute to the business’s objectives.
- Work directly with residents and other stakeholder groups to resolve service issues, increase recycling, promote reuse, and reduce residual waste.
- Share insights and best practice to drive continuous improvement.
- Identify new opportunities for engagement and education within the City.
- Monitor the performance and impact of engagement initiatives and projects, and coordinate regular reporting to the Head of Sustainability and Customer Engagement.
- Collaborate with operational and support teams to deliver high quality, value for money services, resolve service issues swiftly and ensure a good customer experience.
- Engage with Marketing & Communications on internal and external communications to raise environmental awareness across Bristol and within BWC and support sharing of key engagement messages.
- Manage the team of Engagement Officers, mobilising skills and experience to have the biggest impact, and develop a high performing team.
What We’re Looking For
- Strong stakeholder engagement skills, with the ability to collaborate effectively across communities, partners, local authorities, volunteers, and other key stakeholders.
- Proven project delivery experience, including planning and delivering engagement activities that achieve measurable outcomes.
- Excellent communication and presentation skills, with the ability to translate complex information into clear reports, presentations, and messages.
- Creative problem-solver who can use initiative, judgement, and behaviour change principles to drive engagement and positive outcomes.
- Highly organised, results-driven, and able to work independently, prioritise workloads, and meet deadlines.
- Good financial awareness and strong ICT skills, including proficiency in Microsoft Office and the ability to develop financial models where required.
- Knowledge of sustainability, environmental issues, waste and recycling, and the carbon agenda, supported by a valid driving licence and the ability to motivate others towards shared goals.
Our Benefits
- 25 days annual leave + 8 bank holidays
- 5% employer pension contribution
- Free BUPA Health Cash Plan and Employee Assistance Programme
- Onsite physiotherapist and Cycle to Work scheme
- £200 employee referral bonus
- Learning and development opportunities with clear progression routes
- Reward Gateway discounts at 900+ retailers
- Employee recognition awards and long service awards
Everyone Belongs
We’re proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.
How to Apply
Apply as soon as possible and before 23:59 on the closing date. We may close the vacancy early if we receive a high volume of applications. If you haven’t heard from us within three weeks of the closing date, please assume your application has been unsuccessful on this occasion.
Contact:
Talent Acquisition Team
Email: recruitment@bristolwastecompany.co.uk
Phone: 0117 440 6676
Engagement Manager in Bristol employer: Bristol Waste Company
Bristol Waste Company is an exceptional employer that prioritises community engagement and sustainability, making a tangible difference in the lives of residents. With a supportive work culture, comprehensive benefits including a health cash plan and generous leave, and clear pathways for professional growth, employees are empowered to thrive while contributing to Bristol's environmental goals. Join us in creating a cleaner, greener city where your efforts truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Manager in Bristol
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Engagement Manager at Bristol Waste Company!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Bristol Waste Company or be willing to refer you for that Engagement Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Bristol Waste Company who’s on the lookout for their next Engagement Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Engagement Manager role at Bristol Waste Company!
We think you need these skills to ace Engagement Manager in Bristol
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Bristol Waste Company. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Bristol Waste Company
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Bristol Waste Company. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
