At a Glance
- Tasks: Engage with Bristol communities to promote sustainability and improve waste management.
- Company: Bristol Waste Company, committed to keeping the city clean and green.
- Benefits: Generous leave, health benefits, pension contributions, and career development opportunities.
- Other info: Inclusive workplace with a focus on diversity and personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in community engagement and strong communication skills required.
The predicted salary is between 33834 - 33834 £ per year.
SALARY: £33,834.28 per annum
HOURS: 37.5 per week, Monday - Friday
LOCATION: Days Road, Bristol
About Bristol Waste Company
At Bristol Waste Company, what we do matters. We keep Bristol and the surrounding areas clean, safe and moving. Working in partnership with the council, we support the city’s sustainability goals while delivering high‑quality, value‑for‑money services. Our commercial operations are growing, and we’re looking for people who share our values and want to grow with us.
The Role:
To support communities across Bristol in their journey to becoming cleaner and greener through community engagement and innovation project delivery.
- Help Bristol Waste positively engage with Bristol residents and community leaders/groups on key matters for us – including, but not limited to, operational changes, education, and positive environmental behaviour change.
- Help the business to meet the needs and expectations of our customers now and in the future by being our ‘eyes and ears’ in communities alongside our front-line colleagues.
- Collaborate with operational teams to deliver high quality, value for money services, resolve service issues swiftly and ensure a good customer experience.
- Support the delivery of key projects that have a direct sustainability impact and/or improve customer experience such as our annual ‘Students on the Move’ initiative and our Flats Recycling project.
Key Responsibilities:
- To work with communities to promote recycling, clean streets and other waste related messages, and act as contact point for residents, Councillors and Community Groups for issue resolution in their area.
- Support campaign activity focusing on reducing residual waste, increasing recycling and to change behaviour.
- To build strong and effective relationships across targeted communities with, for example, residents, elected members, Bristol City Council officers and schools.
- To represent Bristol Waste Company at community meetings and contribute effectively.
- To support colleagues in the Marketing and Communications team by promoting core messages and attending appropriate events.
- Support the delivery of innovation projects, including engagement with a range of stakeholders as required.
- Gather data and information to support KPI team reporting.
- Have a strong focus on customer care to ensure that issues/complaints are resolved swiftly.
- Undertake research and analysis in relation to strategic and operational issues and produce reports, briefings and presentations as required.
- Build and manage strong and effective internal relationships across the Bristol Waste Company to ensure a better customer experience.
Essential Requirements for the Role:
- Experience of community engagement with proven positive results.
- Ability to think creatively and use judgement, experience and initiative to solve problems.
- Results orientated with the ability to prioritise and to work to deadline.
- An aptitude for collaboration and cross team working.
- Able to demonstrate analytical, organisation and time management skills.
- Excellent interpersonal, oral and written communication skills.
- Ability to engage and communicate effectively with all sections of the community, in a variety of situations, including the confidence to present to different audiences (such as Councillors, community groups, school children) and represent Bristol Waste at events.
- A positive, problem-solving attitude.
- Sound ICT skills, specifically MS Office suite.
- Ability to work autonomously and manage own time/workload.
- Must be willing to work occasional evenings/weekends.
- Current, valid full UK driving licence.
Our Benefits:
- 25 days annual leave + 8 bank holidays.
- 5% employer pension contribution.
- Free BUPA Health Cash Plan and Employee Assistance Programme.
- Onsite physiotherapist and Cycle to Work scheme.
- £200 employee referral bonus.
- Learning and development opportunities with clear progression routes.
- Reward Gateway discounts at 900+ retailers.
- Employee recognition awards and long service awards.
- Salary sacrifice car scheme for tax-efficient vehicle leasing.
Everyone Belongs
We’re proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.
How to Apply
Apply as soon as possible and before 23:59 on the closing date. We may close the vacancy early if we receive a high volume of applications. If you haven’t heard from us within three weeks of the closing date, please assume your application has been unsuccessful on this occasion.
Contact:
Talent Acquisition Team
Email: recruitment@bristolwastecompany.co.uk
Phone: 0117 440 6676
Community Engagement Officer in Bristol employer: Bristol Waste Company
Contact Detail:
Bristol Waste Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Officer in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bristol Waste Company. Understand their values and recent projects. This will help you connect your experience with what they’re looking for.
✨Tip Number 2
Practice your pitch! Be ready to talk about your community engagement experience and how it aligns with the role. Think of specific examples where you’ve made a positive impact – this will show them you’re results-oriented.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there. Plus, it might just give you an edge in your application!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you on their radar.
We think you need these skills to ace Community Engagement Officer in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Community Engagement Officer. We want to see how you can help us engage with Bristol's communities effectively!
Showcase Your Skills: Don’t forget to emphasise your interpersonal and communication skills. We’re looking for someone who can connect with various community members, so let us know how you’ve done this in the past!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Bristol Waste Company
✨Know Your Community
Before the interview, take some time to research Bristol and its communities. Understand the key issues they face regarding waste management and sustainability. This will help you demonstrate your genuine interest in the role and show that you’re ready to engage with residents effectively.
✨Showcase Your Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with communities or resolved issues. Highlight your ability to build relationships and communicate effectively with diverse groups, as this is crucial for the Community Engagement Officer role.
✨Be Ready to Discuss Innovation
Think about creative ideas you could bring to the table for community engagement projects. Be prepared to discuss how you would approach initiatives like the 'Students on the Move' project or the Flats Recycling project, showcasing your problem-solving skills and innovative thinking.
✨Demonstrate Your Customer Care Focus
Since customer experience is a priority for Bristol Waste Company, be ready to talk about how you’ve handled complaints or service issues in the past. Emphasise your positive attitude and commitment to resolving problems swiftly, ensuring a good experience for all stakeholders.