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For Companies At a Glance
- Tasks: Manage key accounts, drive retention, and identify growth opportunities.
- Company: Dynamic organisation focused on building strong customer relationships.
- Benefits: 25 days leave, health cash plan, learning opportunities, and employee discounts.
- Other info: Inclusive workplace valuing diversity and offering clear progression routes.
- Why this job: Make a real impact by enhancing valuable customer partnerships.
- Qualifications: Strong relationship-building skills and experience in B2B account management.
The predicted salary is between 40000 - 50000 ÂŁ per year.
The Role
To protect, grow and enhance the organisation’s most valuable customer relationships. Responsible for managing a portfolio of the top 10–15 key accounts, the Account Manager ensures exceptional service delivery, high retention, and long‑term partnership development. The role drives commercial performance through proactive account planning, relationship management, and targeted upsell/cross‑sell activity. In addition, they will lead commercial engagement with the Council, the shareholder, identifying revenue opportunities and supporting strategic alignment with Council priorities.
Key Responsibilities
- Manage and grow a portfolio of 10–15 key accounts, driving retention and revenue growth.
- Identify and convert upsell and cross‑sell opportunities through proactive account planning.
- Lead commercial engagement with the Council to expand services and strengthen partnerships.
- Build strong customer relationships through regular meetings and reviews.
- Work cross‑functionally to ensure excellent service delivery and issue resolution.
What We’re Looking For
- Strong relationship‑building and stakeholder management skills, with a commercial, customer‑focused mindset.
- Proven ability to identify growth opportunities, deliver retention targets, and drive account revenue.
- Excellent communication, presentation, and negotiation skills.
- Experience managing key or strategic accounts in a B2B environment, influencing senior stakeholders.
- Understanding of account management best practice, CRM systems, and cross‑functional working.
- Valid UK Driving Licence.
Benefits
- 25 days annual leave + 8 bank holidays
- Free BUPA Health Cash Plan and Employee Assistance Programme
- Onsite physiotherapist and Cycle to Work scheme
- Learning and development opportunities with clear progression routes
- Reward Gateway discounts at 900+ retailers
- Employee recognition awards and long service awards
Everyone Belongs
We’re proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.
Account Manager employer: Bristol Waste Company
Contact Detail:
Bristol Waste Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. Building relationships can open doors that applications alone can’t.
✨Tip Number 2
Prepare for those interviews! Research the company and its key accounts thoroughly. Understand their challenges and think about how you can add value. This will help you stand out as someone who’s not just looking for a job, but genuinely interested in contributing to their success.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for managing those key accounts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Account Manager role. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with key accounts and relationship management, showing us how you can drive retention and revenue growth.
Showcase Your Skills: We want to see your strong communication and negotiation skills in action! Use specific examples from your past roles to demonstrate how you've successfully managed stakeholder relationships and identified growth opportunities.
Be Proactive: In your application, don’t just list your responsibilities; tell us about your achievements! Share how you’ve proactively planned accounts or led commercial engagements that resulted in successful outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Bristol Waste Company
✨Know Your Accounts Inside Out
Before the interview, make sure you research the key accounts you'll be managing. Understand their business models, challenges, and how your potential employer can add value. This will show your commitment and help you discuss tailored strategies during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to engage with stakeholders and drive retention.
✨Demonstrate Commercial Acumen
Be ready to discuss how you've identified upsell and cross-sell opportunities in the past. Think of specific instances where your proactive account planning led to revenue growth, and be prepared to share these insights with the interviewers.
✨Practice Your Communication Skills
As an Account Manager, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your presentation and negotiation skills before the big day.