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- Tasks: Assist with customer service, shop operations, and campus events.
- Company: Bristol SU is a vibrant community supporting over 26,000 students.
- Benefits: Enjoy flexible hours, competitive pay, and generous holiday leave.
- Why this job: Gain valuable experience in a fun, supportive environment while making a difference.
- Qualifications: No prior experience needed; just a positive attitude and team spirit.
- Other info: Inclusive culture with guaranteed interview schemes for diverse candidates.
Join Our SU Shop & Enterprise Team – Part-Time Opportunity for University of Bristol Students
We’re looking for a friendly, proactive student to join our team as Retail Assistant in the SU Shop at The Richmond Building. Working closely with the Merch team, you’ll help deliver great customer service, support day-to-day shop operations, assist with merchandising and online orders, and get involved in key campus events like Graduation and Welcome Week.
This is a great opportunity to build experience in a fun, fast-paced retail environment while working with a supportive team. Retail or customer service experience is helpful but not essential – full training will be provided.
This role also offers the exciting opportunity to gain experience across other Students’ Union enterprise teams, including lettings and more, giving you a broader insight into SU services and valuable skills for your future.
If you enjoy working with people, are a strong team player, and want to get more involved with your Students’ Union, we’d love to hear from you!
What’s the job?
Role: Retail & Enterprise Assistant
Hours: Various (typically between 9am- 5pm weekdays with some occasional weekends/evenings to cover events), zero-hours contract
Salary: £12.60 OR £13.10 Supervisor rate per hour plus holiday pay
Contract: Fixed term until Summer 26
Closing date: 5th August 25
Who are we?
Part business, part charity, part membership body – Bristol SU is a seriously fun place to work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community.
What will you bring?
• You may have some experience in customer service, retail, or hospitality, or simply a strong interest in helping people and creating a positive shopping experience.
• You’re confident speaking with customers, enjoy working as part of a team, and can stay positive and focused during busy periods.
• You’re comfortable handling transactions, answering customer questions, and helping to keep the shop clean, tidy, and well-stocked.
• You’re a good communicator, quick to pick things up, and able to manage different tasks at once in a fast-paced environment.
Why apply?
Because you’re excited to make a difference!
We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working. We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career.
We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students\’ Union. We also won a Third Sector Excellence Award at the 2018 Investors in People Awards. No wonder 87% of our employees would recommend Bristol SU as a great place to work!
Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience.
Bristol SU strives to have an inclusive culture and an environment for all, underpinned by respect and compassion, where everyone feels welcomed, included, supported, valued and safe. Bristol SU recognises that candidates from some backgrounds/ identities may face additional barriers throughout their careers and when applying for new roles across the sector. We are committed to taking positive action to expand the diversity of our staff team by offering two guaranteed interview schemes – a scheme for people of colour and a scheme for disabled people.
Be yourself, be proud of the work you do and build a career in a place that knows different is good.
Key dates
• Closing Date: 5th August 25
Please visit our website to download our Applicant pack for more information before submitting your application.
For general enquiries, please contact us at
Retail & Enterprise Assistant – Student Staff, Bristol employer: Bristol Student Union
Contact Detail:
Bristol Student Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail & Enterprise Assistant – Student Staff, Bristol
✨Tip Number 1
Familiarise yourself with Bristol SU's values and mission. Understanding their commitment to inclusivity and support for students will help you align your responses during any interviews or discussions, showing that you're a great fit for their culture.
✨Tip Number 2
Engage with current staff or students involved in the SU Shop. This can provide you with insider knowledge about the role and the team dynamics, which can be invaluable when discussing your interest and suitability for the position.
✨Tip Number 3
Prepare to demonstrate your customer service skills through examples from past experiences, even if they are not directly related to retail. Highlighting your ability to handle busy situations and work well in a team will resonate well with the hiring team.
✨Tip Number 4
Show enthusiasm for campus events like Graduation and Welcome Week. Expressing your excitement about participating in these events can set you apart, as it shows your willingness to engage with the broader student community.
We think you need these skills to ace Retail & Enterprise Assistant – Student Staff, Bristol
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail & Enterprise Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail or customer service experience, think about any relevant skills or experiences you can draw upon. Highlight your ability to work in a team, communicate effectively, and manage tasks in a fast-paced environment.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the Students' Union. Explain why you want to work there and how you can contribute to creating a positive shopping experience for customers.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Bristol Student Union
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the opportunity to work with the Students' Union. A positive attitude can go a long way in making a great impression.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be prepared to share examples of how you've successfully collaborated in a team setting. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Customer Scenarios
Think about potential customer service situations you might encounter in the shop. Be ready to discuss how you would handle various scenarios, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or upcoming events. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
