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- Tasks: Join us as a Service and Diagnostic Technician, diagnosing and repairing vehicles with precision.
- Company: Vertu Ford Birmingham is a leading automotive retailer committed to exceptional customer service.
- Benefits: Enjoy 33 days of annual leave, flexible working, and ongoing training opportunities.
- Why this job: Be part of a supportive team that values quality workmanship and personal development.
- Qualifications: You need a Level 3 Automotive qualification and a full UK driving licence.
- Other info: Opportunities for career progression across 190 locations in England and Scotland.
The predicted salary is between 28000 - 36000 £ per year.
Join our team at Vertu Ford Birmingham and become a valued Service and Diagnostic Technician. We are offering a basic salary between £32,000 - £41,000 depending on skills and experience. This is based on a 40 hour working week with Saturdays paid as overtime and an additional over-performance bonus opportunity.
Your role as a Vehicle Technician is crucial in delivering an exceptional customer experience, built on trust and honesty. We are expanding our team and currently seeking skilled individuals who take pride in their work. As a Senior Technician, you will be the expert in carrying out diagnostics and undertaking servicing and repair work on customer vehicles. You will effectively use your technical knowledge and skills to ensure you and your colleagues are working efficiently. You will be expected to liaise with service advisors, customers and senior management ensuring excellent customer service and a professional approach at all times.
Quality workmanship and achieving first-time fixes are core values that guide everything we do. To be successful in this role, you should have the following qualifications and skills:
- A relevant formal qualification in Automotive City & Guilds / NVQ Level 3
- Current experience as a Vehicle Technician
- MOT license preferred but not essential
- Your own set of tools
- A full UK driving licence
At Bristol Street Motors, we take pride in investing in our colleagues' personal development more than any other motor retailer. As a successful candidate, you can look forward to ongoing training opportunities, a clear career path, and a range of benefits that reflect our status as an employer of choice, including:
- 33 days of annual leave, increasing to 37 with length of service
- Flexible working arrangements
- Access to full manufacturer training
- Access to our Evolution Management Development program
- An enhanced maternity and paternity leave
- Our Share incentive scheme
- Our Tool Insurance Programme
- Our Pension scheme
- Our online rewards platform offering cashback and serious discounts
- Preferential service rates for your own vehicle
- Colleague purchase scheme
Join our team and take your career to new heights with Bristol Street Motors. As a national company, we can offer great career development with over 190 locations throughout England and Scotland meaning we always have opportunities for internal progression – apply today!
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, we may conduct a criminal record check and a driving licence check.
Service and Diagnostic Technician in Birmingham employer: Bristol Street Motors
Contact Detail:
Bristol Street Motors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Diagnostic Technician in Birmingham
✨Tip Number 1
Familiarise yourself with the latest automotive technologies and trends, especially in electric vehicles (EVs). This knowledge will not only impress during interviews but also show your commitment to staying current in the industry.
✨Tip Number 2
Network with current employees at Vertu Ford Birmingham or similar companies. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your past work experiences that demonstrate your diagnostic skills and ability to achieve first-time fixes. Being able to articulate these experiences clearly will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for continuous learning and development. Highlight any additional training or certifications you've pursued, as this aligns with Vertu Ford's commitment to investing in their employees' growth.
We think you need these skills to ace Service and Diagnostic Technician in Birmingham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Service and Diagnostic Technician position. Tailor your application to highlight how your skills and experience align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your relevant experience as a Vehicle Technician. Include specific examples of diagnostics, servicing, and repair work you have performed, showcasing your technical knowledge and problem-solving abilities.
Showcase Your Qualifications: Make sure to mention your formal qualifications, such as Automotive City & Guilds or NVQ Level 3, in your application. If you have an MOT licence, be sure to include that as well, as it is preferred for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your passion for the automotive industry and commitment to delivering exceptional customer service. Mention your desire for personal development and how you can contribute to the team at Vertu Ford Birmingham.
How to prepare for a job interview at Bristol Street Motors
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience as a Vehicle Technician. Highlight specific examples of diagnostics and repairs you've successfully completed, as this will demonstrate your expertise and problem-solving abilities.
✨Emphasise Customer Service
Since the role involves liaising with customers and service advisors, it's crucial to showcase your commitment to exceptional customer service. Share experiences where you went above and beyond to ensure customer satisfaction, as this aligns with the company's core values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations in the workshop. Think about challenges you've faced in the past and how you resolved them, focusing on teamwork and communication with colleagues and management.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if the company is the right fit for you.
