At a Glance
- Tasks: Lead unforgettable events at Ashton Gate Stadium, ensuring every guest feels special.
- Company: Join a vibrant sports and entertainment hub with a focus on community.
- Benefits: Competitive salary, funded training courses, and a dynamic work environment.
- Other info: Flexible hours, including evenings and weekends, with great career growth opportunities.
- Why this job: Be the driving force behind amazing events and create lasting memories for guests.
- Qualifications: 1+ years in event management, strong leadership, and communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball and each of their respective community charities.
Job Purpose
Working in our events spaces here at Ashton Gate you are going to be important to driving our guests' events experience through fantastic service, knowledge in what great looks like and ensuring that every customer feels special during our non‑match day activities.
Key Objectives
- On‑Site Event Management
- Oversee event setup, delivery, and teardown, ensuring all activities adhere to stadium policies.
- Act as the main point of contact for clients, vendors, and staff on the event day to address any issues that may arise.
- Ensure that all stadium facilities are properly prepared for each event.
- Provide post‑event analysis, including attendee feedback, revenue performance, and areas for improvement.
- Staff Management
- Lead and supervise event day staff, including catering teams and security.
- Ensure proper staff training and coordination to deliver an exceptional guest experience.
- Staff management and leadership of the junior and casual team.
Qualifications
- 1+ years of experience in event management, preferably in large venues or stadium settings.
- Strong organizational, leadership, and communication skills.
- Ability to multitask and perform under pressure in a fast‑paced environment.
- Proficiency in event management software and tools.
- Availability to work irregular hours, including nights, weekends, and holidays, depending on event schedules.
- Qualification in Events NVQ in Customer Service Training.
Health and Safety
- Responsible for ensuring all health and safety procedures are followed at all times, with relevant paperwork to support.
- To ensure all employees complete the training required to do their job.
- Report all incidents and accidents as required.
- To report any hazards detected.
- To complete and review the risk assessments for the department.
Salary: £29,000 per annum
Hours: 37.5 hours, 5 out of 7 days. Due to the nature of events, this will include evenings and weekends.
We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.
Safeguarding
Ashton Gate Ltd is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.
Senior Event Supervisor in Bristol employer: Bristol Sport
Bristol City Football Club is an exceptional employer, offering a vibrant work culture that thrives on collaboration and innovation. Located at the Robins High Performance Centre, employees benefit from a dynamic environment focused on professional growth and development, with opportunities to engage in meaningful marketing initiatives that directly impact the club's journey towards Premier League success. Join us to be part of a passionate team dedicated to elevating both the club and the city of Bristol.