Integrated Healthcare Manager, Haematology-Oncology (South East England)

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high‑achieving teams. Take your career farther than you thought possible. At Bristol Myers Squibb, we’re building on over 60 years of innovation in Haematology and Oncology, backed by an exciting pipeline with multiple launches planned across the UK and Ireland in the next five years. This is your opportunity to join our fast‑growing, cross‑functional team within the Haematology‑Oncology Business Unit and help shape the future of cancer treatment. Together, we aim to improve and transform the lives of patients and their families across the NHS and HSE; making a real difference where it matters most.

Position Purpose

The Integrated Healthcare Manager (IHM) role is fully responsible and accountable for strategic account planning, sales execution and local market access. This will be a highly autonomous role in which you will be expected to take full responsibility for the planning and delivery of your sales and access objectives. You will draw on the cross functional team members to capitalise on their insight and experience, adopting a “One team” mindset. However, you will view your territory as your own business. You will lead on local business strategy and will have significant decision‑making responsibility that will require a high degree of business acumen, allied to a deep understanding of our therapy area and evolving NHS and HSE environment. You will engage and deliver a true omnichannel experience for customers, proactively deploying appropriate channels and marketing mix to deliver a sequential tailored sales call, using customer experience data and digital asset analysis to target commercial performance with right HCPs at the right time through the right channel.

Key Responsibilities

• Demonstrate ability to execute your sales and access account plan to achieve your territory sales objectives.
• Continuously absorb, interpret, and deliver complex clinical data.
• Accountable for analysis of key challenges within your account, leveraging opportunities and driving change to deliver end to end customer‑centric service from pathways to promotion.
• Exceptional key account management skills, where you will deliver on sales ambition through execution of your tailored strategic account plans.
• Demonstrate comprehensive and in‑depth environment and competitor analysis skills.
• Localise and execute national marketing strategy to change behaviours, adapt to customer segments, leveraging the suite of omnichannel initiatives to enhance your sales call.
• Ability to tailor your calls to customer segments, sharing insights and advocacy with BMS colleagues in order to provide rich peer to peer engagement to achieve the overall desired business outcome.
• Identify and co‑create pathway solutions with internal and external customers that resolve pain points, local issues, bottlenecks and barriers.
• Form strategic relationships with customers and stakeholders at all levels in your territory.
• Translate insights to strategic actions informing payer Value Proposition.
• Ensure formulary access and enablers eg Blueteq and protocols are in place.
• Be confident and effective working via digital / virtual interface, and face to face.
• Be disease expert in our specific field, with very high clinical, product & disease knowledge with the ability convey that knowledge to improve the lives of patients with BMS products.
• Ability to access key stakeholders remotely & face‑to‑face, understand their needs & change their behaviour by delivery benefits of BMS products to improve the lives of patients.
• Become an expert in BMS Value Selling Model.
• Understand & adhere to all BMS policies and work in accordance with the ABPI (or IPHA) code of practice.
• Complete administrative tasks within BMS processes & timeframes.
• Demonstrate our BMS values: passion, innovation, urgency, accountability, inclusion and integrity.

Qualifications, Skills & Experience

• Understanding of the UK / Ireland healthcare system and pharmaceutical industry.
• Demonstrated success in pharmaceutical sales and / or local market access.
• Proven track record of Key Account Management and / or market access.
• Strong analytical and numerical skills.
• Able to work in a hybrid (virtual and F2F) capacity with customers to drive outputs.
• Degree educated (or equivalent).
• Computer literate – in Word, Excel, Email, Internet, and ability to pick up new in‑house systems.
• Current UK driving licence (or equivalent).
• South East England Haem – Oncology experience, introducing new medicines into NHS or equivalent.
• Launching new indications via spec comms or cancer alliances reimbursed low‑vol / high‑cost products.
• Negotiation skills or advance consultative selling model skill sets.

Behavioural Attributes

• Passion to pursue excellence to help patients prevail.
• Demonstrates consistent ambition, drive and personal development in the workplace.
• Ownership and accountability of results and behaviours.
• Ability to work in an agile, dynamic and changing environment.
• Tenacious and resilient.
• Willingness to share knowledge and best practice within the team and organisation.
• Open to give and act on feedback.
• Making decisions with urgency that impact positively on business and culture at BMS.
• Works as a key member of a cross functional team building strong relationships both internally and externally.
• Be bold and innovative to challenge status quo.

With a single vision as inspiring as “Transforming patients’ lives through science™”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.