Senior Contract Facilitator International in Chester

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Join our newly formed Enterprise Contract Facilitation team at Bristol Myers Squibb.

As a Senior Contract Facilitator, International, you’ll drive sourcing and contracting excellence in a fast-paced, global BioPharma environment. Play a key role supporting our mission to deliver innovative medicines, partnering cross-functionally to ensure compliance, agility, and high ethical standards.

Position Purpose

The Senior Contract Facilitator, International, delivers efficient contract review, negotiation, and issue resolution across EMEA, APAC, and Canada. You’ll collaborate with legal and cross-functional teams, manage escalations, and drive contracts to execution. Effective communication, independence, and relationship-building are essential. Reports to the Director, Enterprise Contract Facilitation, EMEA/APAC & Canada.

Key Responsibilities

• Train, lead, and perform quality control within a team of international Contract Facilitators.
• Create training materials in collaboration with International Legal, leveraging a deep knowledge of contract terms and conditions and negotiation best practices, and BMS Standard Operating Procedures.
• Confidently facilitate, including drafting, negotiating and redlining, highly complex international contract types in collaboration with internal stakeholders and CLS as required by BMS SOPs and escalation protocols.
• Coordinate with functions and stakeholders across BMS to ensure timely, compliant, and effective facilitation of contracts.
• Collaborate closely with international and local legal teams and other key market stakeholders for reviews and escalations.
• Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope.
• Act as the first escalation point on substantive contracting related questions.
• Appropriately document systems and processes, including collaborating with CLS and International Legal Teams to ensure relevant tools (such as playbooks) and contract templates are up to date.
• Make recommendations for continuous improvement with standardization, process simplification, and automation to elevate the customer experience.
• Grow and develop an evolving customer focused organization internally and externally.
• Assess and analyse data to report SLA, KPIs, and other team performance metrics to support execution of long-term business plans and growth and share with Pod Leads to drive business decisions.

Required Qualifications

Bachelor’s degree required: LLB, paralegal certification or other relevant formal legal contracts experience preferred.

Required Experience

• Direct experience in redlining, contract language and negotiation of contract terms.
• Prior experience with legal and contracting within the pharma/biotech/CRO industry and team leadership required.
• Experience in international contracting (EMEA/APAC & Canada) including any local nuances that may impact contracting.
• Experienced in facilitating a contract from intake, template selection, drafting, redlining and negotiation through escalation, approval, signature and storage.
• Experience with Contract Lifecycle Management technology (e.g., Icertis) to automate and streamline processes.

Skills, Knowledge and Competences

• Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus.
• Proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment.
• Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiples demands on role in a responsive and professional manner.
• Strong process mindset.
• Familiarity with Icertis would be beneficial.
• Working knowledge of contract terms and conditions, with a strong preference for working knowledge of facilitating, drafting, and negotiating buy-side and other in-scope contracts in the pharma/biotech industry.

In addition to English, speaking Spanish, Italian, Portuguese, French, Mandarin or German language is a plus. Excellent understanding of pharma contracting, compliance, and policies relevant to the services within the remit of the role. Proven leadership success and demonstrated ability to work and influence within a matrix structure.