Sales Customer Care Officer in Berkhamsted

Sales Customer Care Officer in Berkhamsted

Berkhamsted Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage sales orders, customer queries, and liaise with teams for smooth operations.
  • Company: Join Bristol Laboratories, a leading and fast-growing pharmaceutical company.
  • Benefits: Competitive salary, holidays, free parking, and training opportunities.
  • Other info: Great career growth potential and opportunities to meet industry experts.
  • Why this job: Enhance your skills in a dynamic environment while making a real impact.
  • Qualifications: Experience in sales within a pharmaceutical setting preferred.

The predicted salary is between 30000 - 40000 £ per year.

Bristol Laboratories Ltd is one of the leading and fastest growing pharmaceutical companies in the United Kingdom engaged in the development, manufacturing, marketing and distribution of generic medicines, as well as formulation brands. We have state-of-the art manufacturing facilities in Luton & Peterlee.

As a result of continued growth and expansion, we have an excellent opportunity to appoint Sales Support Administrator in Berkhamsted which is our head office.

About the Role:

We are looking for Sales Support Administrator with varied & extensive experience within the Pharmaceutical or similar Industries. This role will be based on a rolling contract to begin with and potential to become permanent in future. The role will involve meticulous planning and execution of timely maintenance to ensure productivity is not hampered. The role will also involve working with other departments to meet production targets while meeting the MHRA and cGMP compliance standards.

Key Responsibilities:

  • Sales orders entry in SAP
  • Delivery bookings for the dispatches
  • Day to day Sales reports & Customer update reports
  • Customer queries for example credit claims, stock claims
  • Liaising with Sales Support team in India
  • Liaising with warehouses for dispatches
  • Liaising with the Stock planning/release team for Stock availability queries

About You:

  • A minimum education with specialising in Sales.
  • A significant experience in a similar role within a pharmaceutical GMP compliant factory would be highly preferred.
  • As a person, you have excellent communication and interpersonal skills, able to liaise with stakeholders at all levels and navigate cultural differences with ease.
  • With strong organisation and administration skills, you make good decisions, have a strong eye for detail and can prioritise a busy workload to meet deadlines.

Reward:

  • In return, we offer a competitive salary and rewards package. (Holidays, Free Parking, Occasional Opportunity to travel to different locations, attend seminars and meet industry experts)
  • A fantastic training & development opportunity for someone seeking to enhance their learning in a challenging and fast-paced environment.
  • Opportunity to grow further in your career by interacting and engaging with stakeholders at all levels.

Sales Customer Care Officer in Berkhamsted employer: Bristol Labs

Bristol Laboratories Ltd is an exceptional employer, offering a dynamic work environment in the heart of Berkhamsted, where employees can thrive in a fast-paced pharmaceutical setting. With a strong focus on training and development, we provide ample opportunities for career growth while ensuring a supportive culture that values communication and collaboration across all levels. Our competitive salary and benefits package, including holidays and the chance to engage with industry experts, make us a top choice for those seeking meaningful and rewarding employment.

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Contact Details:

Bristol Labs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Customer Care Officer in Berkhamsted

Tip Number 1

Network like a pro! Reach out to people in the pharmaceutical industry, especially those who work at Bristol Laboratories. A friendly chat can open doors and give you insights that might just land you an interview.

Tip Number 2

Prepare for the interview by researching common questions for Sales Support roles. We recommend practising your answers with a friend or in front of the mirror. Confidence is key, so let your personality shine through!

Tip Number 3

Showcase your skills! During the interview, highlight your experience with SAP and any relevant customer care achievements. We want to see how you can contribute to the team and help meet those production targets.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Bristol Laboratories.

We think you need these skills to ace Sales Customer Care Officer in Berkhamsted

Sales Order Entry in SAP
Delivery Bookings
Sales Reporting
Customer Query Management
Liaising with Sales Support Teams
Liaising with Warehouses
Stock Planning and Release Coordination

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Sales Customer Care Officer role. Highlight your experience in the pharmaceutical industry and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description. Let us know what makes you tick!

Show Off Your Communication Skills:Since this role involves liaising with various teams, make sure your written application showcases your excellent communication skills. Keep your language clear and professional, but don’t be afraid to let your personality shine through!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Bristol Laboratories!

How to prepare for a job interview at Bristol Labs

Know Your Stuff

Make sure you brush up on your knowledge of the pharmaceutical industry, especially around GMP compliance. Familiarise yourself with Bristol Laboratories Ltd and their products. This will show that you're genuinely interested in the company and the role.

Showcase Your Skills

Prepare specific examples from your past experience that highlight your organisational and communication skills. Think about times when you successfully managed customer queries or collaborated with different teams to meet production targets.

Ask Smart Questions

Come prepared with insightful questions about the role and the company. This could be about their approach to sales support or how they ensure compliance with MHRA standards. It shows you're engaged and thinking critically about the position.

Practice Makes Perfect

Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. This will help you feel more at ease during the actual interview and allow you to present your best self.