At a Glance
- Tasks: Take charge of cash collection and manage key customer accounts with a professional approach.
- Company: Join a dynamic team in a visible, business-facing role.
- Benefits: Competitive salary, opportunities for growth, and a supportive work environment.
- Other info: Work with senior management and enhance your career in a fast-paced setting.
- Why this job: Make a real impact on cash flow and build strong relationships with customers.
- Qualifications: Experience in credit control and strong Excel skills are essential.
The predicted salary is between 27450 - 33550 £ per year.
We are looking for an experienced and commercially minded Credit Controller to take ownership of the debtor ledger and help drive improvements in cash collection, credit risk and working capital. This is a visible, business-facing role that goes beyond traditional debt chasing.
You will provide senior management and commercial teams with clear insight into debtor performance, chair monthly debt review meetings and take ownership of the reconciliation of the Amazon Vendor account.
The Role
- Take end-to-end ownership of the trade debtor ledger and deliver effective, risk-based cash collection.
- Manage key and high-risk customer accounts, building strong relationships while maintaining a firm and professional approach to overdue debt.
- Contact customers by telephone and email and securely take debit and credit card payments over the telephone.
- Prepare and present weekly and monthly debtor reports, highlighting overdue balances, movements, disputes, payment promises and emerging risks.
- Chair monthly debtor review meetings with Finance, Sales, account managers and senior stakeholders, ensuring actions have clear owners and deadlines.
- Prepare short-term cash-collection forecasts, explain material variances and escape risks affecting cash flow.
- Recommend account holds, credit-limit changes, payment plans, legal recovery, bad-debt provisions or write-offs where appropriate.
- Own the Amazon Vendor reconciliation, investigating remittances, shortages, chargebacks, deductions, pricing claims and payment differences.
- Raise and manage cases through Amazon Vendor Central and work across Sales, Supply Chain, Customer Service and Finance to recover valid claims and prevent recurring deductions.
- Support month-end reporting and identify process improvements that remove barriers to invoicing and collection.
About You
- Experience of Sage 200 Professional is critical.
- Substantial credit control experience involving a complex or high-volume customer ledger.
- Strong aged debtor reporting, account reconciliation, dispute resolution and Excel skills.
- Confident chairing meetings, presenting risks and holding stakeholders accountable for agreed actions.
- Commercially aware, organised and persistent, with the judgement to balance customer relationships and credit risk.
- Experience of Amazon Vendor Central or a major retailer deduction environment would be highly advantageous.
Credit Controller employer: Bristol Industrial
Joining our NHS Trust in Blackpool as a Clinical Coder means becoming part of a dedicated team that values accuracy and patient care. We offer a supportive work culture, competitive pay, and the chance to enhance your skills in a structured environment, all while contributing to vital healthcare services. With opportunities for professional growth and a focus on collaboration, this role is perfect for those seeking meaningful employment in the healthcare sector.
