Client Service Administrator

Client Service Administrator – Maternity Cover (Feb 2026 – Jan 2027)

Location: Near Eastleigh (SO50)

Contract: Fixed Term / 30 Hours per week

Salary: £14.50 p/h

Start Date: Early February 2026

Are you an experienced Administrator with exceptional organisational skills and a passion for delivering outstanding customer service? We’re looking for a proactive, detail-driven professional to join our client’s team on a maternity cover contract until January 2027.

This is a varied and rewarding role where you’ll be the key link between customers, sales, procurement, and service teams—ensuring everything runs smoothly from order to delivery.

What You’ll Do

• Sales Order Management – Progress orders, liaise with customers, and coordinate programming requirements.
• Service Ticket Coordination – Track service requests, manage quotations, and ensure timely equipment turnaround.
• Customer Care & Relationship Building – Make regular care calls, share updates, and identify growth opportunities.
• Customer Satisfaction Surveys – Conduct monthly surveys for ISO 9001 compliance.
• Ofcom Licensing – Handle renewals, amendments, and new applications.
• CRM Management – Keep customer data accurate and up-to-date.
• General Admin – Answer calls and support the wider team.

What We’re Looking For

• Proven administration experience in a busy office environment.
• Proficient in Microsoft Office (Excel essential) and CRM systems.
• Experience with Sage Accounting is a big plus!
• Strong organisational and multitasking skills.
• Excellent communication and customer service abilities.

Why You’ll Love this role

• Supportive, friendly team environment.
• Opportunity to work on varied tasks and projects.
• Make a real impact on customer satisfaction and business success.
• Competitive salary and benefits package.

If you are interested in applying for this role, click the link or contact Emma at Meridian (Eastleigh).