At a Glance
- Tasks: Lead admissions for Infant and Junior School, creating a welcoming experience for families.
- Company: Join the vibrant community at Bristol Grammar School, dedicated to exceptional education.
- Benefits: Enjoy free lunch, social events, health plans, and a pension.
- Other info: Be part of a supportive team committed to equality and safeguarding.
- Why this job: Make a real difference in children's educational journeys while building strong relationships.
- Qualifications: Experience in sales or customer service with data insight skills.
The predicted salary is between 30000 - 40000 £ per year.
Bristol Grammar School is seeking a full-time Infant and Junior Admissions and Customer Relationship Executive to join the Admissions and Marketing Team as soon as possible. The role includes leading and managing all admissions activity for the Infant and Junior School, delivering a seamless, family-centred admissions journey that reflects BGS's values and ethos, supports recruitment targets, and contributes to the long-term strength of the Schools pipeline into the Senior School.
As Infant and Junior Admissions Executive, you will report to the Head of Admissions and work closely with the Infant and Junior School to share BGS with parents and carers, giving them a first-hand experience of life at BGS through a cohesive, high-quality admissions experience. You will be the first point of contact for many families considering BGS for their child's early educational journey, combining excellent relationship-building skills with strong operational oversight and a deep understanding of the needs of this age group.
The ideal candidate would have experience of working in a sales/customer experience environment with a proven ability to generate insights from data systems, such as CRM, and develop a customer-facing sales approach from this.
Benefits of working with us include access to free lunch, regular sports and social events, a cash health plan, pension and more.
ABOUT BRISTOL GRAMMAR SCHOOL (BGS): BGS is a large and thriving school with approximately 1,350 pupils aged between 4 to 18. We value our warm, vibrant and positive learning community, a place where pupils become accountable for themselves, responsible for others and empowered to have a voice and a role in the many activities and endeavours that make our School such a unique and exciting place.
SCHOOL MISSION: To provide an exceptional and rounded education to those who might benefit from it, regardless of their background and financial means. We welcome applicants from all communities, and particularly from individuals who may not previously have thought of applying to a school such as ours.
EQUAL OPPORTUNITIES: The School is an equal opportunities employer and is committed to equality of opportunity for all staff. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
SAFEGUARDING: Bristol Grammar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. In accordance with our Child Protection Policy we are unable to process applications without a fully completed application form. The post is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions and bind-overs, including those regarded as spent must be declared when applying. The applicant may post such a declaration in an envelope marked Private and confidential for the Headmaster which will only be opened should the candidate be shortlisted. The successful applicant must obtain List 99 clearance and DBS (Disclosure and Barring Service) clearance at enhanced level. This role involves engaging in regulated activity relevant to children; it is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.
Infant and Junior Admissions Executive in Bristol employer: Bristol Grammar School
Bristol Grammar School is an exceptional employer, offering a vibrant and supportive work environment where staff are valued and encouraged to grow. With benefits such as free lunch, regular social events, and a commitment to equality and safeguarding, employees can thrive both personally and professionally while contributing to a community dedicated to providing outstanding education for all children. Join us in shaping the future of our students in a role that is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Infant and Junior Admissions Executive in Bristol
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Bristol Grammar School. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Bristol Grammar School before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Infant and Junior Admissions Executive in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Bristol Grammar School:Your cover letter is your chance to shine! Tell us why you want to work at Bristol Grammar School specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Bristol Grammar School!
How to prepare for a job interview at Bristol Grammar School
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
