Full Time, Fixed Term – 12 months
Help Shape Better Outcomes for Children and Young People. Bristol City Council is seeking an experienced and motivated Senior Contracts and Quality Officer to join our Children’s Market Engagement Service. This is an exciting opportunity to play a key role in commissioning, contract management, quality assurance, and market development across children’s social care services. Working within a dynamic and highly collaborative team, you will help ensure that children, young people, and families have access to high-quality, safe and effective services that deliver positive outcomes and value for money.
About The Role
As Senior Contracts and Quality Officer, you will lead on the management and monitoring of contracts across a range of children’s services, including foster care, residential care, supported accommodation, family support and specialist commissioned services. You will work closely with providers, operational teams, commissioners and regional partners to ensure services meet contractual requirements, regulatory standards and the evolving needs of children and young people.
Key Responsibilities
- Lead contract management and quality monitoring activities for commissioned services.
- Undertake provider quality assurance visits, audits and performance reviews.
- Analyse performance, quality and market intelligence data to inform service improvement and strategic planning.
- Build positive relationships with providers to drive innovation, continuous improvement and market sustainability.
- Identify and manage contract risks, escalating concerns where necessary.
- Prepare reports, briefings and recommendations for senior managers and governance forums.
- Support service development initiatives that improve outcomes for children and young people.
About You
- Highly organised professional with experience in contract management, quality assurance, commissioning or service improvement within children’s services, social care, health or a related sector.
- Excellent communication and stakeholder engagement skills.
- Strong analytical and reporting abilities.
- Ability to manage multiple priorities and deliver quality outcomes on time.
Please note that this role is subject to an Enhanced DBS Check.
Why Bristol City Council?
We offer a fast‑moving and supportive work environment, opportunities for professional development, flexible working arrangements, a rewards package including flexitime and membership of the Local Government Pension scheme, generous annual leave allowance and a chance to contribute to making Bristol a better place.
How do I apply?
To be shortlisted for interview you need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. For permanent employees this post will be a secondment; for fixed‑term contractors it will be a fixed‑term contract. We are a Disability Confident employer and will make reasonable adjustments throughout the interview process.
At Bristol City Council we value having a workforce as diverse as the city we serve; appointments will be made on merit.
Senior Contracts and Quality Officer employer: Bristol City Council
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