The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job reference VAC008752 Date posted 21/08/2026 Application closing date 06/09/2026 Location City Museum And Art Gallery Queens Road Clifton Bristol BS8 1RL Salary BG6: £25,989 - £26,403Pro-rata Package Blank Contractual hours 21.75 Basis Part time Job category/type Libraries, Museums and Archives Attachments Person Specification.pdf Job Description.pdf
Part time (21.75 per week), Fixed Term - 12months FTC.
Based predominately at Bristol Museum & Art Gallery and M shed Museum shops, but you will be able to work flexibly at our other venues (Blaise)
A fantastic opportunity has arisen to join the Retail team at Bristol Culture and Creative Industries. Bristol Culture and Creative Industries team delivers city wide festivals, events, exhibitions and world class museums; be a part of the city’s dynamic, vibrant and forward-thinking team
What will I be doing?
Working as part of the retail team this position covers responsibility running the day of the museum shop. Tasks include processing sales through the EPOS system accurately, stock taking, cashing up and taking a lead with end of day procedures such as locking up the shop.
A key part of this role is providing great customer service to our visitors and using product knowledge to inspire and maximise sales opportunities.
You will respond to orders received from the online shop by processing sales and packaging orders ready for dispatch. You will be following guidelines to display stock to a high visual merchandising standard, as set out by the Retail Manager and Retail Buyer.
What do I need to have?
We are looking for people who are excited and passionate about retail, delivering great customer service, and are fit and able to cope with the physical tasks that this involves.
You will need to have experience of working in a sales driven environment such as retail or similar customer focused role.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
For permanent Bristol City Council employees, this post will be a secondment.
For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.
If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.
We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
Additional Information
This is a part time role, 21.75 hrs per week. Your working days will be every Tuesday and Wednesday plus working alternate weekends, both Saturday and Sunday. Please note that this role is not open to flexible working. If you have any further queries after reading the job advert along with the attached Job Description and Person Specification then please contact Helen Lewis, Retail Manager on museumretail@bristol.gov.uk.
Shortlisting will take place on week commencing 7 th September 2026. Interviews are expected to take place on 23 rd and 24 th September 2026.
Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black and racially minoritised and Disabled candidates who are currently under‑represented within this Service of Bristol City Council. Appointments will be made on merit.
The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.
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Retail Assistant employer: Bristol City Council
Bristol City Council is an exceptional employer dedicated to fostering an inclusive and supportive work environment. With a strong commitment to employee development, hybrid working options, and a comprehensive rewards package, including generous annual leave and pension benefits, you will have the opportunity to make a meaningful impact on the lives of children and families in Bristol. Join us in championing inclusive education and driving positive change within our vibrant community.
