At a Glance
- Tasks: Help improve housing standards and support tenants in Bristol's vibrant community.
- Company: Join Bristol City Council, a leading organisation dedicated to community welfare.
- Benefits: Enjoy flexible working, career progression, and a generous rewards package.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while shaping the future of housing.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 33750 - 41250 £ per year.
Full Time, Fixed Term for 18 months.
Are you passionate about improving housing standards and making a difference in your community?
Bristol City Council's Private Housing Service is looking for an individual to join one of the largest Private Housing Services in England.
With nearly 30% of Bristol's population living in private rented accommodation, this is a fantastic opportunity to help shape the future of housing in our vibrant city.
As a Private Housing Officer (PHO), you'll play a key role in ensuring private rented properties meet the required standards.
You'll be joining a diverse team that's at the forefront of maintaining and improving housing conditions.
This is a fantastic chance to make a tangible impact on the quality of housing in Bristol.
This is a temporary position to provide cover for an internal secondment.
What You'll Be Doing
- Handle the licensing of private rented accommodation, advising on property eligibility and owners' responsibilities.
- Process licence applications.
- Provide basic advice to tenants regarding property repairs, tenancy rights, and housing conditions.
- Manage incoming queries via phone, email, and post from private tenants, landlords, and homeowners.
What We're Looking For
We need someone who is an excellent communicator, able to explain complex legislation in a clear and professional manner.
You'll need to balance tact, empathy, and assertiveness, as you may often be handling sensitive or challenging situations.
Key Skills Required
- Strong communication and interpersonal skills.
- Good IT skills and a proactive, problem-solving approach.
- A passion for delivering excellent customer service.
- Knowledge of private housing or experience with council IT systems is a plus.
(Please refer to the person specification for full detail).
Why join our team?
- Career progression: We offer a progression framework path from Private Housing Officer Level 1 (BG8) to Level 2 (BG9), giving you the opportunity to advance as your skills develop.
- Hybrid working: We operate a hybrid model, with the flexibility to work from home most of the time, while still ensuring regular visits to our office.
- Flexible working time is available for this role.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.
Join us and you will receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance.
In addition, you will be working in a supportive environment where you will have the chance to make Bristol a better place and contribute to its future.
For permanent Bristol City Council employees, this post will be a secondment.
For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.
If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.
We're a Disability Confident employer which means we value recruiting and retaining disabled people.
Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview.
We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
For any queries, please contact or Kane Davis
Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process.
We welcome, develop and promote people from all sections of the community.
Appointments will be made on merit.
The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.
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Private Housing Officer (Level 1) employer: Bristol City Council
Bristol City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Trauma-Informed Recovery Navigator, you will benefit from flexible working hours and generous leave allowances, allowing you to balance your personal and professional life while making a meaningful impact in the community. Join us in a role that not only fosters collaboration with various services but also empowers you to contribute to the recovery journey of individuals facing complex challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Private Housing Officer (Level 1)
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Bristol City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Bristol City Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Private Housing Officer (Level 1)
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Bristol City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Bristol City Council
✨Get to Know Public Sector Values
Before your interview with Bristol City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Bristol City Council.
