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- Tasks: Support tenants and landlords by resolving disputes and enforcing housing laws.
- Company: Join Bristol City Council, a dynamic organisation dedicated to improving the city's housing sector.
- Benefits: Enjoy flexible working, generous leave, and a Local Government Pension scheme.
- Why this job: Be part of a generational change in private renting while making a real impact in your community.
- Qualifications: Degree-level qualification or significant experience in housing; knowledge of relevant legislation required.
- Other info: This role can be home-based with opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
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Are you passionate about supporting tenants and landlords in Bristol’s private rented sector?
Join our Housing Regulation Team and play a vital role in ensuring fair, safe, and lawful housing across the city. To help renters, you will use the laws that protect tenants, the Council’s licensed property conditions, and we anticipate the imminent Renters Rights Bill.
This is an opportunity to start at the beginning of a generational change that will transform the landscape of private renting.
What will I be doing?
As a Caseworker, you’ll be part of a dedicated team working to resolve tenancy issues and enforce the law. Your responsibilities will include:
- Investigating and resolving tenancy disputes to help save tenancies
- Providing advice to landlords and tenants
- Compiling cases for prosecution and financial penalties
- Maintaining accurate and detailed case records
What do I need to have?
- A degree-level qualification and significant experience in housing, especially in the private housing sector; or
- A relevant HND/BTEC or equivalent in Housing, Environmental Health, Surveying, etc., with significant private sector experience; or
- Substantial experience in housing, with a focus on the private sector, and experience in providing frontline services to the public.
- Basic knowledge of legislation and regulations relevant to the private housing sector.
For a full list of requirements, please see the role’s person specification. You will need to demonstrate how you meet the essential requirements in your application.
If appointed, there are opportunities for career progression to Level 2 Private Housing Caseworker (up to £40,476) or Senior Environmental Health Housing Officer (up to £44,711) through completion of assessed competencies. Further details will be provided at interview.
There may also be opportunities to work in other areas of the Private Housing Service, such as Rented Property Standards or Licensing. Please contact us if interested.
Why Bristol City Council?
We offer a dynamic and supportive work environment, with opportunities for skill development within a high-profile organization.
Benefits include flexible working, flexitime, membership of the Local Government Pension scheme, and generous annual leave. You will also contribute to making Bristol a better place.
This position can primarily be home-based, with regular travel to Bristol as required.
How to apply
If you are ready to join us, please click the apply button below.
Ensure your application demonstrates how you meet each essential criterion in the Person Specification. We may also consider desirable criteria if applications are high.
We are a Disability Confident employer. Disabled applicants meeting the essential criteria are guaranteed an interview, with reasonable adjustments provided throughout the process.
For more information, contact Jonathan Mallinson or Piotr Toporowski via email. We value diversity and welcome applicants from all backgrounds. Appointments are made on merit.
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Private Housing Caseworker employer: BRISTOL CITY COUNCIL
Contact Detail:
BRISTOL CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Housing Caseworker
✨Tip Number 1
Familiarise yourself with the latest housing legislation, especially the upcoming Renters Rights Bill. Understanding these laws will not only help you in your role but also demonstrate your commitment to the position during interviews.
✨Tip Number 2
Network with professionals in the housing sector, particularly those involved with private renting in Bristol. Attend local housing forums or workshops to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved tenancy disputes or provided support to tenants and landlords. Having specific examples ready will showcase your experience and problem-solving skills.
✨Tip Number 4
Research Bristol City Council's current initiatives and challenges within the private housing sector. Being knowledgeable about their work will allow you to tailor your conversation and show how you can contribute to their goals.
We think you need these skills to ace Private Housing Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Private Housing Caseworker position. Make notes on how your experience aligns with the key tasks mentioned.
Tailor Your CV: Customise your CV to highlight relevant experience in housing, particularly in the private sector. Emphasise any specific achievements or projects that demonstrate your ability to resolve tenancy disputes and provide advice to tenants and landlords.
Address the Person Specification: Ensure your application clearly demonstrates how you meet each essential criterion listed in the Person Specification. Use specific examples from your past experience to illustrate your qualifications and skills.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about supporting tenants and landlords. Highlight your understanding of relevant legislation and your commitment to fair housing practices.
How to prepare for a job interview at BRISTOL CITY COUNCIL
✨Know Your Legislation
Familiarise yourself with the key laws and regulations that govern the private housing sector, especially those relevant to tenant rights and landlord responsibilities. Being able to discuss these confidently will show your understanding of the role.
✨Demonstrate Your Experience
Prepare specific examples from your past work that highlight your experience in resolving tenancy disputes or providing frontline services. This will help illustrate your capability to handle the responsibilities of a Private Housing Caseworker.
✨Showcase Your Communication Skills
As a caseworker, you'll need to communicate effectively with both tenants and landlords. Be ready to demonstrate your ability to convey complex information clearly and empathetically during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the Housing Regulation Team and the challenges they face. This shows your genuine interest in the role and helps you assess if the position aligns with your career goals.
