Move-on Officer

Position

Full Time, Fixed Term to cover maternity leave.

Location

Based at 100 Temple Street and working with households across Bristol.

Service Overview

The Housing Options Service is recruiting to fill a pivotal role to cover maternity leave. We have recently redesigned our service and invested in it to:

• Increase our success in preventing homelessness.
• End our use of hotels and shared temporary accommodation for families.
• Improve move‑on from temporary accommodation.
• Reduce our use of and spend on temporary accommodation.

The Move On Team was established in early 2025 and includes 7 Move On Officers, Housing Support Register experts, a Priority Move On Scheme function, and a Team Leader who will supervise your work and the development of the team.

You will manage a caseload of households, working directly with them to provide face‑to‑face, telephone and written support, information, advice and encouragement to ensure that they have active move‑on plans and that their Personal Housing Plans are updated and actioned until successful move‑on is achieved.

In this role you will identify solutions for households with low incomes and/or debts, aiming to reduce or remove these barriers to move‑on. Another area of focus will be providing clear advice about the risk of refusing accommodation offers, the limitations of rehousing via the council’s Choice‑Based Lettings Scheme, and alternatives such as private renting and options outside of Bristol.

As part of a team, you will build strong relationships with a range of external services, gather collective knowledge and apply it to maximise successful move‑ons and tenancy sustainment. Internally, the Move On Team is a close ally of the Homelessness Prevention, Emergency Accommodation and Private Renting Teams.

We very much welcome your interest and application for this post.

Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people. We offer a work environment that is fast‑moving and supportive, giving you the chance to use your skills and develop new ones within a high‑profile organisation. For the majority of our roles, hybrid working arrangements are available, allowing teams to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How to Apply

If you share our values and are ready to be part of our exciting journey, please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we may receive a high number of applications, in which case we will shortlist against both the essential and desirable criteria.

For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed‑term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed‑term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council), this post will be a fixed‑term contract. Applications will be reviewed as they are received, and we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible. We’re a Disability Confidence employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. If you would like to discuss the role informally, please contact Ruth Williams‑Madden.

Equity, Diversity and Inclusion

Bristol City Council strives to have a workforce that reflects the communities it serves. We are committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to ensure that everyone is treated fairly.