Library Technology Assistant

Full Time, Permanent

Location:Based onsite at Bristol Central Library and required to travel to and work at other libraries as and when required

Are you passionate about technology and public library services? Do you enjoy solving problems and supporting others to make the most of digital tools? If so, this could be the perfect opportunity for you.

As ourLibrary Technology Assistant, you’ll play a key role in supporting the vital IT systems that underpin Bristol’s Library Service. You’ll provide first-line technical support to library staff, help implement system upgrades, and liaise with internal teams and external partners to ensure our technology runs smoothly and securely.

What You’ll Be Doing:

• Supporting staff with the Library Management System and other IT tools.
• Assisting with upgrades and developments to library systems.
• Acting as a contact point for Libraries West and other technology providers.
• Helping manage devices like laptops, tablets, and kiosks.
• Contributing to training and creating user guides for staff.
• Supporting performance monitoring through data and statistics.

You’ll Need:

What we’re looking for:

• Experience in ICT support and using tools like Microsoft 365.
• Strong problem-solving skills and a methodical approach.
• Excellent communication skills, both written and verbal.
• Experience working in frontline library services.
• Ability to work independently and as part of a team.
• A willingness to travel across the city to all our library sites
• A commitment to equity, diversity, and inclusion.

It Would Be Great If You Also Have:

• Experience setting up hardware and general-purpose software.
• Knowledge of library management systems.
• A relevant IT qualification.

This post is based at Bristol Central Library but may occasionally work at different locations across the city. This role is not flexible or suitable for home or hybrid working as it is required to be physically present in libraries.

Why join us?

You’ll be part of a forward-thinking team that values innovation, collaboration, and public service. We offer a supportive working environment, opportunities for development, and the chance to make a real difference for your community.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We\’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We\’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

If you have any further queries after reading the job advert along with the attached job paperwork, please contact: Kerry McClean, Library Technology Officer,

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young People, Black and racially minoritised candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

Thepersonal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers but is used confidentially to make sure that everyone is treated fairly.

Full Time, Permanent

Location:Based onsite at Bristol Central Library and required to travel to and work at other libraries as and when required

Are you passionate about technology and public library services? Do you enjoy solving problems and supporting others to make the most of digital tools? If so, this could be the perfect opportunity for you.

As ourLibrary Technology Assistant, you’ll play a key role in supporting the vital IT systems that underpin Bristol’s Library Service. You’ll provide first-line technical support to library staff, help implement system upgrades, and liaise with internal teams and external partners to ensure our technology runs smoothly and securely.

It Would Be Great If You Also Have:

• Experience setting up hardware and general-purpose software.
• Knowledge of library management systems.
• A relevant IT qualification.

This post is based at Bristol Central Library but may occasionally work at different locations across the city. This role is not flexible or suitable for home or hybrid working as it is required to be physically present in libraries.

Why join us?

You’ll be part of a forward-thinking team that values innovation, collaboration, and public service. We offer a supportive working environment, opportunities for development, and the chance to make a real difference for your community.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

We\’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We\’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

If you have any further queries after reading the job advert along with the attached job paperwork, please contact: Kerry McClean, Library Technology Officer,

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young People, Black and racially minoritised candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

Thepersonal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers but is used confidentially to make sure that everyone is treated fairly. #J-18808-Ljbffr