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For Companies At a Glance
- Tasks: Assist customers with library services, events, and IT support while ensuring smooth library operations.
- Company: Join Bristol's flagship Central Library and be part of a vibrant community hub.
- Benefits: Competitive salary, flexible weekend hours, and the chance to make a difference.
- Why this job: Share your passion for books and help others discover the joy of reading.
- Qualifications: Customer-focused attitude and a love for helping people.
- Other info: Part-time role with opportunities for personal growth in a supportive environment.
Overview
Part Time, Fixed Term Contract to 31st March 2027. This is an exciting opportunity to join the team at Bristol’s flagship Central Library as a weekend Library Assistant.
Are you passionate about books and reading? Would you like to help people get online and navigate the internet? Do you enjoy helping people find the information they need? Do you want to work at the heart of the community providing a vital public service to all?
Are you committed to the ethos of public libraries and encouraging people to get the maximum benefit from our library service and facilities?
If so, then we want you to come and join our friendly team. We need customer-focused people to help us run and develop a high-quality service at Bristol Central Library.
This post is not available for job share and availability for all specified sessions is required. The role is not suitable for home working or hybrid working, as they are required to be physically present in Central Library.
Job details
Location: Central Library, College Green, City Centre, Bristol BS1 5TL
Salary: BG7: £26,824 – £28,142 pro rata
Contractual hours: 10.5 Basis Part time
Hours/ Session pattern: 10.5 hours per week across weekends (see specific weekly patterns below).
All posts are subject to a Standard Disclosure and Barring Service basic disclosure check.
Responsibilities
- You will carry out a diverse range of tasks with no two days being the same, helping customers to get the most out of their libraries.
- You will help customers find specific titles and reserving them, deal with new membership, signpost customers to websites for information, book customers on to IT support sessions or author events, prepare and deliver story-time and singing sessions for babies and toddlers and encourage children to join reading activities.
- You will also undertake tasks to ensure the smooth running of the libraries: processing new stock using our library computer system, dealing with email and phone enquiries, cashing up and associated processes, unpacking and sorting items arriving in crates from around the city and liaising with contractors arriving on site for maintenance and repairs.
- Manual handling, display screen equipment, and other training will be given, to ensure tasks are carried out safely.
- Period details: Weekend working patterns are provided below.
Working hours
- Week 1- Saturday 10:00-17:00, Sunday 12:30-17:00.
- Week 2 – Saturday 09:30-17:00, Sunday 13:00-17.00.
- Week 3 – Saturday 10:00-17:00, Sunday 12:30-17:00.
- Week 4 – Saturday 09.30-17.00, Sunday 13:00-17:00.
Requirements and additional information
- All posts are subject to a Standard Disclosure and Barring Service basic disclosure check.
- To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application.
- We are a Disability Confident employer and welcome applications from disabled people who meet the essential criteria and are guaranteed an interview. Reasonable adjustments will be provided.
- We particularly welcome applications from under-represented groups within this service.
- For more information about these roles please email Marisa Fish, marisa.fish@bristol.gov.uk.
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Library Assistant Weekend employer: BRISTOL CITY COUNCIL
Contact Detail:
BRISTOL CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant Weekend
✨Tip Number 1
Get to know the library! Before your interview, pop into the Central Library and familiarise yourself with the layout, services, and current events. This shows your genuine interest and helps you answer questions more confidently.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer find a book or navigate online resources. Role-playing these situations can really boost your confidence and prepare you for the real deal.
✨Tip Number 3
Network with current staff! If you can, chat with people who already work at the library. They can give you insider tips on what the team values and what it’s like to work there, which can be super helpful during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest updates and opportunities directly from us at StudySmarter.
We think you need these skills to ace Library Assistant Weekend
Some tips for your application 🫡
Show Your Passion for Libraries: Let us know why you love books and reading! Share your enthusiasm for helping others navigate the library and find the information they need. A personal touch can really make your application stand out.
Tailor Your Application: Make sure to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can contribute to our friendly team at Bristol Central Library!
Demonstrate Customer Focus: Since this role is all about helping customers, include examples of your previous customer service experience. Show us how you've gone above and beyond to assist others in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at BRISTOL CITY COUNCIL
✨Know Your Library Stuff
Brush up on your knowledge of the library's services and resources. Familiarise yourself with popular titles, online databases, and community events. This will show your passion for books and reading, which is key for a Library Assistant.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you helped someone find information or resolved an issue. This role is all about helping people, so showcasing your customer-focused attitude will make you stand out.
✨Be Ready for Practical Scenarios
Expect to discuss how you'd handle specific tasks like signing up new members or leading story-time sessions. Practise these scenarios beforehand so you can demonstrate your ability to engage with customers and manage library activities effectively.
✨Show Your Community Spirit
Express your commitment to the ethos of public libraries and how you can contribute to the community. Share any relevant experiences that highlight your dedication to providing a vital public service, as this will resonate well with the interviewers.
