Housing Officer

Housing Officer

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support residents in Bristol to maintain tenancies and tackle antisocial behaviour.
  • Company: Bristol City Council, committed to diversity and community service.
  • Benefits: Hybrid working, flexible hours, generous leave, and pension scheme.
  • Other info: Join a supportive team dedicated to equity and inclusion.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Experience in housing or public services and strong interpersonal skills.

The predicted salary is between 30000 - 40000 £ per year.

Overview
Full Time, Fixed Term – 9 months (potentially extendable).

Responsibilities

  • Manage a patch in Bristol supporting residents to maintain their tenancies.
  • Deal with cases of antisocial behaviour and breaches of tenancy.
  • Collaborate with partner agencies, support services, and the police to ensure estates are places where tenants feel proud to live.
  • Attend case conferences to discuss serious criminal activity and visit vulnerable tenants with support workers.
  • Provide individualised support to a broad range of tenants, ensuring successful tenancy maintenance.

Qualifications

  • Experience in housing or public sector services.
  • Understanding of issues affecting social housing tenants.
  • Strong interpersonal skills and ability to work with diverse groups.
  • Experience with equity and diversity issues.

Benefits

  • Hybrid working arrangements, balancing service needs and individual choice.
  • Flexible working and flexitime.
  • Membership of the Local Government Pension scheme.
  • Generous annual leave allowance.
  • Basic DBS check required.

Equal Opportunities
Bristol City Council is a Disability Confident employer, valuing recruitment and retention of disabled people. Commitment to ensuring diversity in the hiring process; appointments made on merit. We aim for a workforce that reflects the communities we serve and uphold high standards of equity and inclusion.

Housing Officer employer: Bristol City Council

Bristol City Council is an excellent employer for Housing Officers, offering a supportive work culture that prioritises community engagement and tenant welfare. With flexible working arrangements, generous annual leave, and a commitment to diversity and inclusion, employees are empowered to grow professionally while making a meaningful impact in the lives of residents. The council's focus on collaboration with partner agencies ensures that staff have the resources and support needed to thrive in their roles.
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Contact Detail:

Bristol City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work in Bristol. Attend local events or join online forums to connect with others and learn about potential job openings.

✨Tip Number 2

Prepare for interviews by researching common questions for Housing Officers. Think about your past experiences and how they relate to managing tenancies and dealing with antisocial behaviour. We want you to shine!

✨Tip Number 3

Show off your interpersonal skills! During interviews, highlight your ability to work with diverse groups and your understanding of equity and diversity issues. This is key for a role that supports a broad range of tenants.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.

We think you need these skills to ace Housing Officer

Tenancy Management
Conflict Resolution
Interpersonal Skills
Collaboration with Partner Agencies
Understanding of Social Housing Issues
Experience in Public Sector Services
Support for Vulnerable Tenants
Knowledge of Equity and Diversity Issues
Case Management
Communication Skills
Problem-Solving Skills
Ability to Work with Diverse Groups
Flexibility in Working Arrangements

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience in housing or public sector services. We want to see how your skills align with the responsibilities of a Housing Officer, so don’t hold back on showcasing relevant examples!

Showcase Your Interpersonal Skills: Since this role involves working with diverse groups and vulnerable tenants, it’s crucial to demonstrate your strong interpersonal skills. Share specific instances where you’ve successfully collaborated with others or resolved conflicts.

Highlight Your Understanding of Tenancy Issues: We’re looking for candidates who understand the challenges faced by social housing tenants. Use your application to discuss any relevant experiences or insights you have regarding tenancy maintenance and antisocial behaviour.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Bristol City Council

✨Know Your Patch

Familiarise yourself with the Bristol area and the specific challenges faced by its residents. Understanding local issues will help you demonstrate your commitment to supporting tenants and maintaining their tenancies.

✨Showcase Your Interpersonal Skills

Prepare examples that highlight your strong interpersonal skills. Think about times when you've successfully worked with diverse groups or resolved conflicts, as these experiences will be crucial in a Housing Officer role.

✨Understand Antisocial Behaviour Policies

Brush up on the policies and procedures related to antisocial behaviour and tenancy breaches. Being knowledgeable about these topics will show that you're ready to tackle the challenges of the role head-on.

✨Emphasise Collaboration

Be ready to discuss how you've collaborated with partner agencies or support services in the past. Highlighting your ability to work with others, including the police and support workers, will demonstrate your readiness for this role.

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