Housing Officer

Housing Officer

Bristol Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support residents in maintaining tenancies and tackle antisocial behaviour in Bristol.
  • Company: Join the vibrant Bristol City Council, serving a diverse community.
  • Benefits: Enjoy flexible working, generous leave, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing your career in social housing.
  • Qualifications: Experience in housing or public services and strong interpersonal skills required.
  • Other info: Dynamic role with varied daily challenges and excellent career growth opportunities.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Full Time, Permanent

This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol, supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy, and helping to ensure estates are places where tenants feel proud to live.

This full-time position is suited to someone with experience of housing or public sector services and an understanding of issues affecting social housing tenants. It would particularly suit someone who is ambitious and looking to develop their career in social housing, working in a challenging and rewarding role.

You should have good interpersonal skills and be able to work with a broad range of people to ensure tenants are supported to successfully maintain a tenancy. You will collaborate with partner agencies, support services and the police and demonstrate experience of equalities and diversity issues.

The Housing Officer role is rewarding, varied and complex; no two days will be the same. You could be attending a case conference in the morning to discuss serious criminal activity, and visiting vulnerable tenants with support workers in the afternoon. You are dealing with different customers and their specific support needs each day.

Bristol City Council is a vibrant local authority responsible for providing services to the 450,000-strong population of Bristol.

At Bristol City Council we pride ourselves on growing a workforce that is talented, diverse and motivated and represents the community it serves. We aim to have a diverse workforce where creativity thrives. Our handling of equality and inclusion will reach the high standards we expect of ourselves and others will look to us as a source of good practice.

Please note that this role is subject to a Basic DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications; we may then shortlist against the desirable criteria along with the essential criteria, so please demonstrate how you meet this in your application.

It is Bristol City Council’s practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.

We\’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For informal enquiries, please contact

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Full Time, Permanent

This is an exciting opportunity for a housing officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol, supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to ensure estates are places where tenants feel proud to live.

This is a full time position that will suit someone with experience of housing or public sector services and an understanding of issues affecting social housing tenants. It would particularly suit someone who is ambitious and looking to develop their career in social housing, working in a challenging and rewarding role.

You should have good inter-personal skills and be able to work with a broad range of people to ensure tenants are supported to successfully maintain a tenancy. You will collaborate with partner agencies, support services and the police and demonstrate experience of equalities and diversity issues.

The Housing Officer role is rewarding, varied and complex; no two days will be the same. You could be attending a case conference in the morning to discuss serious criminal activity to visiting vulnerable tenants with support workers in the afternoon. You are dealing with different customers and their specific support needs each day.

Bristol City Council is a vibrant local authority responsible for providing services to the 450,000-strong population of Bristol.

At Bristol City Council we pride ourselves on growing a workforce that is talented, diverse and motivated and represents the community it serves. Only then can we provide an appropriate and outstanding service to all Bristol citizens. We aim to have a diverse workforce where creativity thrives. Our handling of equality and inclusion will reach the high standards we expect of ourselves and others will look to us as a source of good practice.

Please note that this role is subject to a Basic DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications; we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

It is Bristol City Council’s practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.

We\’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We\\\’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For informal enquiries, please contact

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

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Housing Officer employer: BRISTOL CITY COUNCIL

Bristol City Council is an exceptional employer, offering a dynamic and supportive work environment where employees can thrive while making a meaningful impact on the community. With flexible working arrangements, a generous benefits package including membership in the Local Government Pension scheme, and a commitment to diversity and inclusion, staff are empowered to develop their skills and advance their careers in social housing. Join us in creating a vibrant Bristol where every tenant feels valued and supported.
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Contact Detail:

BRISTOL CITY COUNCIL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Network like a pro! Reach out to your contacts in the housing sector or local community groups. You never know who might have a lead on a job or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Bristol City Council and its values. Show us that you’re not just interested in the role, but that you genuinely care about making a difference in the community.

✨Tip Number 3

Practice your interpersonal skills! Role-play common scenarios you might face as a Housing Officer. This will help you feel more confident when dealing with tenants and partner agencies.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Housing Officer

Interpersonal Skills
Case Management
Conflict Resolution
Understanding of Social Housing Issues
Collaboration with Partner Agencies
Experience in Public Sector Services
Knowledge of Equalities and Diversity Issues
Support for Vulnerable Tenants
Problem-Solving Skills
Ability to Work with Diverse Populations
Communication Skills
Adaptability
Customer Service Skills
Crisis Management

Some tips for your application 🫡

Show Us Your Experience: Make sure to highlight your experience in housing or public sector services. We want to see how you've tackled issues affecting social housing tenants, so don’t hold back on those examples!

Match the Criteria: Read through the Person Specification carefully and demonstrate how you meet each essential criterion. If you can also touch on the desirable criteria, that’ll give you an edge over other applicants!

Be Yourself: We love authenticity! Let your personality shine through in your application. Good interpersonal skills are key for this role, so show us how you connect with people.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered properly. We can’t wait to hear from you!

How to prepare for a job interview at BRISTOL CITY COUNCIL

✨Know Your Stuff

Before the interview, make sure you understand the key responsibilities of a Housing Officer. Familiarise yourself with issues affecting social housing tenants and be ready to discuss how your experience aligns with these challenges.

✨Showcase Your Interpersonal Skills

Since this role involves working with a diverse range of people, prepare examples that highlight your interpersonal skills. Think about times when you've successfully supported individuals or resolved conflicts, as these stories will resonate well.

✨Demonstrate Your Commitment to Diversity

Bristol City Council values diversity and inclusion. Be prepared to discuss how you've contributed to these areas in your previous roles. Share specific examples of how you've worked with different communities or addressed equalities issues.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the team dynamics, the challenges they face, or how success is measured in the Housing Officer position.

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