At a Glance
- Tasks: Provide top-notch IT support and resolve tech issues for diverse teams.
- Company: Join a supportive IT Services team in a dynamic organisation.
- Benefits: Enjoy competitive pay, flexible working options, and career development opportunities.
- Other info: Embrace a culture of continuous improvement and learning in a fast-paced environment.
- Why this job: Make a real difference by helping colleagues stay connected with reliable technology.
- Qualifications: Experience in customer-focused IT roles and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Overview
Full Time, Permanent. We are currently recruiting an enthusiastic and motivated End User Compute Engineer to join our supportive IT Services team. This is an exciting opportunity to deliver high‑quality IT support across a diverse organisation, helping colleagues stay connected through reliable and effective technology.
Role
As an End User Compute Engineer, you will investigate and resolve IT issues, supporting a wide range of systems, devices and users. You’ll work closely with Housing teams including trade operatives and engineers, supporting a variety of end‑user and handheld technologies used in operational and field‑based environments. You’ll manage incidents and service requests, ensuring they are handled efficiently while maintaining excellent customer service. You’ll support and maintain end‑user technologies including desktops, laptops, mobile devices and Microsoft services, while contributing to system improvements and service enhancements. Working closely with colleagues, you’ll share knowledge and help drive continuous improvement across the service. This role will be primarily office based at Sandy Park to support the operational teams. Some hybrid working will be possible.
Qualifications & Skills
You will have experience working in a fast-paced, customer-focused IT environment, with strong problem-solving skills and the ability to diagnose technical issues effectively. You’ll bring hands‑on experience of supporting technologies such as Windows, Microsoft 365, Active Directory, end‑user devices and basic networking. Strong communication skills are key, along with the ability to prioritise your workload, work independently and contribute positively as part of a team. A willingness to learn and adapt to new technologies is essential.
Disability Confident
We are a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
End User Compute Engineer employer: Bristol City Council
Join our dynamic IT Services team as an End User Compute Engineer, where you'll play a vital role in delivering high-quality IT support within a diverse organisation. Located at Sandy Park, we offer a supportive work culture that values collaboration and continuous improvement, alongside opportunities for professional growth and development. As a Disability Confident employer, we are committed to creating an inclusive environment, ensuring all employees feel valued and supported throughout their careers.
