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- Tasks: Resolve customer enquiries and support maintenance projects in communal spaces.
- Company: Join Bristol City Council's Planned Maintenance team.
- Benefits: Enjoy flexible working hours and a generous rewards package.
- Other info: Be part of a supportive team with great career progression opportunities.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Bristol City Council is seeking a Customer Liaison Officer to join the Planned Maintenance team in Bristol. This full-time, permanent position involves resolving customer enquiries and supporting maintenance projects within communal spaces.
The role requires effective communication and problem-solving skills, alongside collaboration with engineering teams.
Benefits include flexible working, a generous rewards package, and membership in the Local Government Pension Scheme. Adhere to standards while contributing to a satisfying work environment.
Customer Liaison & Maintenance Coordinator (Flexible Hours) employer: Bristol City Council
Contact Detail:
Bristol City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison & Maintenance Coordinator (Flexible Hours)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bristol City Council on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and maintenance coordination. We can role-play with friends or use online resources to boost our confidence.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you resolved customer issues or improved processes. We want to demonstrate how we can add value to the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Customer Liaison & Maintenance Coordinator (Flexible Hours)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Liaison Officer role. We want to see how you can effectively communicate and solve problems, so don’t hold back!
Showcase Your Communication Skills: Since this role involves resolving customer enquiries, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to show us you can convey information effectively.
Highlight Team Collaboration: We love a team player! Make sure to mention any past experiences where you collaborated with others, especially in maintenance or engineering contexts. This will show us you’re ready to work alongside our engineering teams.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bristol City Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Liaison Officer role and its responsibilities. Familiarise yourself with Bristol City Council's Planned Maintenance team and think about how your skills in communication and problem-solving can contribute to their projects.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully resolved customer enquiries or collaborated with teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers, as this will help you clearly demonstrate your experience and skills during the interview.
✨Show Enthusiasm for Flexible Working
Since the position offers flexible hours, express your excitement about this aspect. Discuss how flexibility can enhance your productivity and work-life balance, and be ready to share how you manage your time effectively while working on maintenance projects.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team's current projects, challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.