At a Glance
- Tasks: Lead user research to enhance citizen and staff interactions with council services.
- Company: Bristol City Council, committed to improving community services.
- Benefits: Flexible hours, hybrid working, and a supportive team environment.
- Other info: Join a dynamic team focused on impactful digital projects.
- Why this job: Make a real difference in how citizens engage with essential services.
- Qualifications: Experience in user research and a passion for collaboration.
The predicted salary is between 54000 - 66000 £ per year.
Bristol City Council is seeking a curious and collaborative Mid-weight User Researcher to join the Digital Services team. This role leads research that improves how citizens and staff interact with council services, working within a multidisciplinary environment and across internal operations and public-facing services.
The post offers hybrid working with a supportive, fast-moving environment. You will plan and conduct research across digital projects, collaborate with service designers, product.
Citizen-Focused User Researcher - Flexible Hours & Impact employer: Bristol City Council
Bristol City Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Trauma-Informed Recovery Navigator, you will benefit from flexible working hours and generous leave allowances, allowing you to balance your personal and professional life while making a meaningful impact in the community. Join us in a role that not only fosters collaboration with various services but also empowers you to contribute to the recovery journey of individuals facing complex challenges.
