Case Worker

Full Time, Permanent

An exciting opportunity as a Case worker to support citizens and the staff teams across Bristol working in our North, East or South community teams.

The Community teams comprise of a Team Manager, Senior Occupational Therapist, Senior Practitioners, Occupational Therapists, Social Workers and Social Care Practitioners/Occupational Therapy aide with a strong team ethos and a willingness to support each other in the work we do.

As a caseworker you will have a citizen focus as the role entails contacting Bristol Citizens to make enquiries, support the duty function of the team and ensure that people are waiting well. You will work in a busy team so will need to work well under pressure and be able to use your own initiative as well as offering support to the team.

You Will Need

Excellent Administrative And IT Skills To:

• Interrogate IT & manual systems to access and provide complex information.
• Collate and extract statistical data to inform caseload reviews & performance monitoring.
• Create & maintain bespoke data bases & spreadsheets to produce accurate management information.

If you have an inclusive attitude and knowledge about Equalities, an understanding of social care legislation and the Care Act including data handling and confidentiality please consider applying. You will work in a busy team so will need to work well under pressure and be able to use your own initiative as well as offering support to the team.

Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

It is Bristol City Council’s practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview.

We\’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We\’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact Amanda Jay

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.