At a Glance
- Tasks: Provide essential admin support for the DoLS team, managing communications and sensitive information.
- Company: Join Bristol City Council, a supportive and dynamic workplace committed to making a difference.
- Benefits: Enjoy flexible working, generous leave, and a solid pension scheme.
- Why this job: Make a real impact on human rights while developing your skills in a high-profile role.
- Qualifications: Strong communication skills and ability to handle sensitive information professionally.
- Other info: Hybrid working model with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Part Time - 9 hours per week over two days, Permanent
The Bristol City Council Deprivation of Liberty Safeguards (DoLS) Team is looking to recruit a Senior Business Support Officer, also known as a ‘DoLS Officer’, to a 9 hour post. DoLS is the legal framework that protects the human rights of people deemed to be deprived of their liberty. This legislation is applied by assessors that work for the DoLS Team.
The role of the DoLS Officer is to provide administrative support to enable the operations of this statutory function. As the first point of contact to the DoLS service, you will be managing e-mails and phone calls from internal and external stakeholders. This requires the ability to conduct yourself professionally and in line with the values of Bristol City Council.
You will record information, attach submissions and dispatch documents relating to DoLS applications using information management systems. You will handle sensitive information in line with data protection legislation. The DoLS Officers are supported to use their initiative and problem solve within the scope of their role. Support is available from the management team through supervision or on an ad hoc basis.
Written process guidance exists for all tasks, and there is a forum to raise procedural issues during operational meetings every 2 weeks. You will work with other DoLS Officer colleagues to manage tasks, and will need to work well as part of a team. This role provides variety in admin tasks and requires a flexible approach to priorities. The team works on a hybrid basis, remotely and in the office.
At Bristol City Council, we go that extra mile for our people; we offer a fast-moving and supportive work environment where you can use your skills and develop new ones within a high-profile organisation. For the majority of roles, hybrid working arrangements are available, balancing service need and individual choice — mixing both home and office working.
Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. You’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we may receive high numbers of applications, and we may short-list against the desirable criteria along with the essential criteria, so please demonstrate how you meet this in your application.
We are a Disability Confident employer, which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We will make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.
For further information, please refer to the Job Description and Person Specification or contact Zara Shyadehi. Applications will be reviewed as they are received, and we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible. At Bristol City Council, we value a diverse workforce and welcome people from all sections of the community. Appointments will be made on merit.
The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to ensure fair treatment.
DoLS Officer in Bristol employer: BRISTOL CITY COUNCIL
Contact Detail:
BRISTOL CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DoLS Officer in Bristol
✨Tip Number 1
Get to know the DoLS framework inside out! Familiarise yourself with the legislation and how it impacts the role. This will not only help you in interviews but also show your genuine interest in the position.
✨Tip Number 2
Practice your communication skills! As a DoLS Officer, you'll be the first point of contact. Role-play scenarios with friends or family to get comfortable handling sensitive information and managing inquiries professionally.
✨Tip Number 3
Network with current or former DoLS Officers if you can. They can provide insider tips on what the team values and how to stand out. Plus, it’s a great way to show your enthusiasm for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Don’t forget to highlight how you meet the essential criteria in your application to boost your chances of landing that interview.
We think you need these skills to ace DoLS Officer in Bristol
Some tips for your application 🫡
Show Us Your Skills: Make sure to highlight how your skills match the essential criteria in the Person Specification. We want to see what makes you a great fit for the DoLS Officer role, so don’t hold back!
Be Professional: Since you'll be the first point of contact for the DoLS service, it's crucial to convey professionalism in your application. Use clear and concise language, and keep it friendly yet formal.
Tailor Your Application: Don’t just send a generic application! Tailor your responses to reflect the specific requirements of the DoLS Officer position. This shows us that you’ve done your homework and are genuinely interested.
Apply Early!: We review applications as they come in, so don’t wait until the last minute. Apply through our website as soon as you can to increase your chances of being shortlisted!
How to prepare for a job interview at BRISTOL CITY COUNCIL
✨Know Your DoLS Inside Out
Make sure you understand the Deprivation of Liberty Safeguards and how they apply in practice. Brush up on the legal framework and be ready to discuss how you would handle sensitive information and support the team in managing DoLS applications.
✨Showcase Your Communication Skills
As the first point of contact, your ability to communicate professionally is key. Prepare examples of how you've effectively managed emails and phone calls in previous roles, especially when dealing with sensitive matters or diverse stakeholders.
✨Demonstrate Team Spirit
This role requires collaboration with other DoLS Officers. Think of instances where you've worked well in a team, shared responsibilities, or supported colleagues. Highlight your flexibility and willingness to adapt to changing priorities.
✨Prepare for Problem-Solving Scenarios
The role involves using your initiative to solve problems. Be ready to discuss specific challenges you've faced in administrative roles and how you approached them. This will show your potential employer that you can think on your feet and contribute positively to the team.