At a Glance
- Tasks: Provide essential support to residents and staff in a busy care environment.
- Company: Join Bristol City Council, a supportive and inclusive employer.
- Benefits: Enjoy generous leave, pension scheme, and a fast-paced work atmosphere.
- Other info: Be part of a diverse team committed to community values.
- Why this job: Make a real difference in the lives of residents with dementia.
- Qualifications: Experience in reception roles and strong admin skills required.
The predicted salary is between 24000 - 27100 £ per year.
Permanent, Part Time 15 hours per week/Job share Working Thursday and Friday 08:30–16:00.
We are looking to recruit a Business Support Worker. This is a very busy role where you will have face‑to‑face contact with residents, all of whom have dementia. You will be the first point of contact for reception and help create a warm and friendly welcome for all visitors to the home – family members, friends, doctors, district nurses and other professional members of staff.
Responsibilities
- Take initial enquiries for admissions to the home from a wide variety of sources (planned or unplanned), prioritise and use initiative.
- Provide support to managers and the wider team to ensure smooth running of the service.
- Finance: Procurement of goods/service – process and order goods, raise orders, process invoices, admin and balance a petty cash account.
- Building issues – report and coordinate building repairs, liaise with internal and external contractors.
- ICT – excellent word‑processing, Excel and other ICT skills; previous experience using a database to record information.
- Take minutes at meetings as required.
Qualifications & Requirements
- Experience in reception or front desk role in a care/home setting.
- Strong prioritisation and initiative.
- Proficiency in word‑processing, Excel and database use.
- Administrative experience with petty cash and invoicing.
- Knowledge of building maintenance coordination.
- Enhanced DBS check required.
Benefits
- Membership of the Local Government Pension scheme.
- Generous annual leave allowance.
- Fast‑moving supportive work environment.
- Opportunity to contribute to Bristol’s future.
Equality and Diversity
We’re a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We’ll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Bristol City Council strives to have a workforce that reflects the communities it serves, and is committed to ensuring diversity in its hiring process. We welcome, develop and promote people from all sections of the community. Appointments are made on merit.
Business Support Worker in Bristol employer: Bristol City Council
Bristol City Council is an excellent employer, offering a supportive and fast-paced work environment where you can make a meaningful impact on the lives of residents with dementia. With generous annual leave, membership in the Local Government Pension scheme, and a commitment to equality and diversity, employees are encouraged to grow and thrive within the organisation. Join us in contributing to Bristol's future while enjoying a workplace that values inclusivity and community representation.
