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- Tasks: Join our Reablement Teams as an Administrative Assistant, supporting staff and managing essential admin tasks.
- Company: Bristol City Council is a dynamic organisation dedicated to improving community services and support.
- Benefits: Enjoy a generous annual leave allowance, Local Government Pension scheme, and a supportive work environment.
- Why this job: Make a real impact in the community while developing your skills in a fast-paced setting.
- Qualifications: Good customer service, organisational, and IT skills are essential; flexibility and confidentiality are key.
- Other info: This role is office-based and may require citywide travel; a Basic DBS Check is necessary.
The predicted salary is between 24000 - 36000 £ per year.
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Post 1: Full Time, Fixed Term – 12 months, Based at Bristol Community Links South (BS4 1TN)
Post 2: Full Time, Permanent, Based at North Bristol Intermediate Care (BS10 7EH)
Post 3: Full Time, Permanent based at East Reablement (BS5 8HX)
Post 4: Part Time 18.5 hours, Permanent based at North Bristol Intermediate Care (BS10 7EH)
Please state on your application which role you are applying for.
We are looking for a friendly and enthusiastic administrative assistant to join our Reablement Teams.
Reablement is a city-wide multi-disciplinary service which facilitates discharges from hospitals in a timely manner and aims to maximise service users’ independence by providing Reablement support in service users’ own homes.
The admin team work with the Reablement Support Assistants, Senior Reablement Support Assistants, Team Leaders and Managers to keep the service running smoothly.
Admin tasks include:
- Reception cover (North only) for the building
- Answering and directing phone calls
- Supporting staff to use smartphones and desktop computers for work purposes
- Preparing and filing service user information documents
- Processing and filing staff leave and expense claims
- Monitoring staff and service user databases
You will need good customer service, organisational and IT skills in order to manage the varied workload and provide an excellent support service to our staff and service users. It is also important that you are able to understand and follow data protection and confidentiality guidelines.
You may sometimes be required to travel and cover citywide, so it’s important that you are able to follow our service’s standard operating procedures and can be flexible with regards to work location. This role is entirely office-based.
Please note that this role is subject to a Basic DBS Check.
Why Bristol City Council?
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.
Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
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Administrative Assistant x4 employer: BRISTOL CITY COUNCIL
Contact Detail:
BRISTOL CITY COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant x4
✨Tip Number 1
Familiarise yourself with the Reablement service and its objectives. Understanding how the team supports service users will help you demonstrate your enthusiasm and commitment during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations with our team. Being friendly and approachable is key for this role, so be ready to share examples of how you've provided excellent support in previous positions.
✨Tip Number 3
Showcase your organisational skills by discussing how you manage multiple tasks effectively. This role involves a varied workload, so being able to demonstrate your ability to prioritise and stay organised will set you apart.
✨Tip Number 4
Be prepared to discuss your IT proficiency, especially with smartphones and desktop computers. Since you'll be supporting staff in using these tools, having a solid understanding of common software and applications will be beneficial.
We think you need these skills to ace Administrative Assistant x4
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the specific role you are applying for. Clearly state which position you are interested in and highlight relevant skills and experiences that match the job description.
Highlight Relevant Skills: Emphasise your customer service, organisational, and IT skills in your CV and cover letter. Provide examples of how you've successfully managed similar tasks or responsibilities in previous roles.
Follow Data Protection Guidelines: Mention your understanding of data protection and confidentiality guidelines in your application. This shows that you are aware of the importance of these principles in an administrative role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at BRISTOL CITY COUNCIL
✨Know the Role
Make sure you understand the specific responsibilities of the Administrative Assistant position you're applying for. Familiarise yourself with the tasks mentioned in the job description, such as managing databases and supporting staff with IT issues.
✨Showcase Your Customer Service Skills
Since this role involves interacting with both staff and service users, be prepared to discuss your customer service experience. Share examples of how you've handled inquiries or resolved issues in previous roles.
✨Demonstrate Organisational Skills
Highlight your ability to manage a varied workload effectively. You might want to provide examples of how you've prioritised tasks or organised information in past positions to keep things running smoothly.
✨Understand Data Protection
Given the importance of confidentiality in this role, be ready to discuss your understanding of data protection guidelines. You could mention any relevant training or experiences that demonstrate your commitment to maintaining privacy.
