Business Process Analyst

Business Process Analyst

Full-Time 29700 - 36300 £ / year (est.) Hybrid
Bristol City Corporation

At a Glance

  • Tasks: Analyse and improve business processes to enhance Adult Social Care services.
  • Company: Join Bristol City Council's innovative Business Management Unit.
  • Benefits: Flexible working, generous leave, and Local Government Pension scheme.
  • Other info: Collaborative environment focused on continuous improvement and service enhancement.
  • Why this job: Shape a new function and make a real difference in your community.
  • Qualifications: Experience as a Business Analyst with strong analytical and communication skills.

The predicted salary is between 29700 - 36300 £ per year.

The Analyst will provide analytical capacity within the new team, working alongside improvement colleagues to help us understand what is happening across Adult Social Care and where change can make the greatest difference.

The new structure explicitly includes a BG12 Analyst within the team.

The role will use business analysis techniques to understand services and user needs, map and redesign processes, analyse operational issues and support the design and implementation of improved ways of working.

We're looking for someone who, This isn't just about filling individual posts. We're creating a team that can connect evidence, insight and improvement.

The new unit is intended to provide a central Adult Social Care business management and improvement hub and a reliable source of performance and improvement information, while supporting service planning, dashboards, governance, risk, assurance and complex improvement programmes.

The Service Improvement function will complement this by working directly with services to understand challenges, redesign processes, embed continuous improvement and strengthen data-informed decision-making.

That means you'll be joining a team where different professional skills are expected to work together rather than operate in isolation.

Why join us?

This is an opportunity to help shape a new function from the beginning.

You'll be working at the centre of Adult Social Care, alongside colleagues from operational services, commissioning and other professional and corporate functions, helping to create stronger links between intelligence, planning, governance and improvement.

If you enjoy asking good questions, making sense of difficult problems, bringing people together and turning evidence into practical improvement, we'd like to hear from you.

  • Has experience working as a Business Analyst or in a similar role within a change or transformation environment.
  • Can analyse and improve business processes to achieve measurable service improvements.
  • Has strong facilitation, communication and stakeholder engagement skills.
  • Is a confident problem solver with strong analytical abilities.
  • Can manage priorities effectively and deliver work independently to agreed deadlines.
  • Is committed to collaborative working, inclusion and continuous improvement.

This is an exciting opportunity to join a newly developed Business Management Unit at the heart of Adult Social Care in Bristol.

We are building a multidisciplinary team that will bring together service improvement, business intelligence, performance, governance and change expertise, helping Adult Social Care understand how services are performing, identify where improvement is needed and turn insight into action.

Our ambition is to create a permanent improvement function focused on improving how Adult Social Care operates, alongside a business management function providing business intelligence, governance coordination, strategic support and oversight.

We are looking for people who are curious, collaborative and motivated by improving services and outcomes for Bristol residents.

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

  • flexible working and flexitime
  • membership of the Local Government Pension scheme
  • a generous annual leave allowance

In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

Business Process Analyst employer: Bristol City Corporation

Bristol City Council is an exceptional employer, offering a dynamic and supportive work environment where you can truly make a difference in the community. With a strong commitment to employee development, flexible working arrangements, and a generous rewards package, you'll have the opportunity to grow your skills while contributing to meaningful home adaptations that enhance the lives of residents. Join our inclusive team and be part of a progressive organisation dedicated to creating a better Bristol for all.

Bristol City Corporation

Contact Details:

Bristol City Corporation Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Process Analyst

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We think you need these skills to ace Business Process Analyst

Business Analysis Techniques
Process Mapping
Process Redesign
Operational Issue Analysis
Stakeholder Engagement
Facilitation Skills
Analytical Abilities

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Bristol City Corporation, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Bristol City Corporation

✨Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

✨Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

✨Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

✨Know their business model

Get familiar with Bristol City Corporation’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.