Pastoral Support Officer in Bristol

An opportunity to promote students’ welfare, engagement and achievement, helping them to overcome barriers to learning and secure a positive school experience. Bristol Brunel Academy is seeking a committed and resilient Pastoral Support Officer to join the academy team. This role plays a central part in promoting students' welfare, engagement and achievement, helping young people to overcome barriers to learning and supporting them to thrive both academically and personally.

As a Pastoral Support Officer, you will be a key point of contact for a designated cohort of students and their families, supporting their welfare, behaviour, attendance and overall academy experience. You will establish positive and effective relationships with students on both a one-to-one and group basis, delivering targeted pastoral support, mentoring and interventions that promote social, emotional and academic success. Working closely with pastoral leaders, teaching staff, parents/carers and external agencies, you will identify emerging needs, coordinate appropriate support and help remove barriers to learning.

You will monitor and track attendance, punctuality, behaviour and wellbeing, implementing timely interventions in line with academy policies and procedures. You will contribute to the consistent application of the academy's behaviour policy, support positive behaviour management and respond appropriately to pastoral, safeguarding and child protection concerns. You will also undertake home visits where required to support attendance and safeguarding objectives.

The role includes maintaining accurate and confidential records, monitoring and analysing student information using academy systems, and contributing to the delivery of small‑group and individual interventions both within and beyond the classroom. As an integral member of the pastoral team, you will support the academy's behaviour systems, including undertaking on‑call duties and supervising designated student spaces as required. You may also deputise for other members of the pastoral team when necessary.

About you

• Passionate about working with children and young people, with a genuine commitment to improving students' life chances and supporting them to achieve their full potential.
• Emotionally resilient, calm and able to remain professional and effective when working under pressure and managing challenging situations.
• A confident relationship‑builder, able to establish positive and productive working relationships with students, families, colleagues and external agencies.
• An excellent communicator with strong written and verbal skills and the ability to communicate sensitively and professionally with a wide range of stakeholders.
• Committed to promoting equality, diversity, inclusion, safeguarding and the wellbeing of all students.
• Organised and proactive, with the ability to manage competing priorities and respond effectively to changing needs.
• Flexible in your approach, with a willingness to attend meetings, interventions and academy activities beyond the school day where required.
• Experienced in supporting the welfare, attendance, behaviour and achievement of children and young people within a school or similar setting.
• Knowledgeable about safeguarding requirements within education and confident in responding appropriately to concerns and referrals.
• Experienced in working collaboratively with external agencies and contributing to multi‑agency meetings to secure positive outcomes for students.
• Able to maintain accurate and confidential records using both paper‑based and electronic systems, including management information systems.
• In possession of a full driving licence and access to a vehicle, or willing and able to meet the travel requirements of the role.

Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.

About Bristol Brunel Academy

Bristol Brunel Academy is a forward‑thinking academy based in Speedwell, Bristol, which is rated 'Good' by Ofsted. We are consistently over‑subscribed in every year group and have a positive and growing reputation within our community. The academy celebrates diversity and serves a vibrant multi‑cultural intake, which reflects our local community. Bristol Brunel's leadership and staff are passionate about the development of equality, diversity and inclusion and want this to be reflected throughout the academy, including within the staff team. Our students are proud to attend Bristol Brunel, are excited to learn and are real ambassadors for our community. All of our students benefit from a hugely positive and supportive learning environment and contemporary facilities.

Why work at CLF?

We are a diverse and inclusive community of 36 academies across five cluster regions in the South West that is committed to excellence and making a positive impact. Our people bring unique perspectives, but we’re all driven by a shared moral purpose and a passion for making a positive impact, whether in a teaching, leadership or support role. We’re proud to foster a culture where everyone can thrive, feel valued, and make a meaningful difference to the lives of others. We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters. Over 49% of the students who attend Bristol Brunel Academy are from global majority groups, so we particularly encourage applicants from those groups to represent the students we serve, as well as wider under‑represented groups including gender, transgender, age, disability, sexual orientation or religion. We aim to remove any barriers to employment, ensuring everyone can compete on equal terms. Job share, part‑time and flexible working opportunities will be considered.

What we can offer you

• Access to a generous pension through the Local Government Pension Scheme (LGPS).
• Generous annual leave.
• A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in‑role/wider‑trust development opportunities.
• Well‑being support through an Employee Assistance Programme.
• Health benefits, including wellness sessions, gym discounts, and flu jabs.
• A range of generous family leave options, including above industry average occupational maternity pay.
• Additional benefits like cycle to work scheme, on‑site parking and many more!

Recruitment timeline

• Closing Date: 02 September 2026
• Interviews: Week commencing 07 September 2026

We welcome visits from potential candidates. If you would like to arrange a school visit prior to the closing date, please contact the academy/site directly to arrange a suitable appointment. As part of our commitment to Keeping Children Safe in Education (KCSIE), we do not accept CVs; a full education and employment history must be provided through our application form. We reserve the right to close this vacancy early, should we receive a high level of interest in the role. Therefore, candidates are advised to apply at their earliest convenience to avoid missing out.

Disability Confident Employer

As a Disability Confident Committed Employer, we are dedicated to equity and inclusion and commit to interviewing applicants with a disability who meet the essential criteria. We aim to provide an inclusive and accessible recruitment process, and support employees throughout their employment. If you have a disability, are neurodivergent, or require any adjustments to support you through the application or interview process please let us know how we can assist.