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- Tasks: Welcome patients and ensure a smooth, positive experience at our treatment centres.
- Company: Join a leading healthcare provider dedicated to enhancing patient journeys.
- Benefits: Competitive pay, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: GCSE in English and customer care experience required.
- Other info: Be part of a dynamic team focused on exceptional patient care.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare provider in the United Kingdom is seeking a Receptionist/Host to provide front of house reception service at treatment centres. The role involves welcoming patients, maintaining efficient communication, and ensuring a positive experience.
Ideal candidates will have:
- Customer care experience
- A GCSE in English
- A qualification in customer service
This is a critical role to enhance patient journeys within the healthcare setting and ensure smooth operational support.
Front Desk Host – Patient Care Concierge in Bristol employer: BrisDoc Healthcare Services
Contact Detail:
BrisDoc Healthcare Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Host – Patient Care Concierge in Bristol
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the role and show that you're genuinely interested in enhancing patient journeys.
✨Tip Number 2
Practice your communication skills! As a Front Desk Host, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with welcoming patients and addressing their needs.
✨Tip Number 3
Showcase your customer care experience during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will highlight your ability to create positive experiences for patients.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're proactive and serious about joining the team.
We think you need these skills to ace Front Desk Host – Patient Care Concierge in Bristol
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight any previous experience in customer service. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their cover letters and CVs to match the job description. Mention how your background aligns with the role of a Front Desk Host and how you can enhance patient journeys.
Keep It Clear and Concise: When writing your application, clarity is key. Use straightforward language and keep your sentences short. We appreciate a well-structured application that’s easy to read, so avoid jargon and fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BrisDoc Healthcare Services
✨Know the Role Inside Out
Make sure you understand what being a Front Desk Host entails. Familiarise yourself with the responsibilities, such as welcoming patients and maintaining communication. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond to ensure a positive experience for someone. This will demonstrate your ability to enhance patient journeys effectively.
✨Practice Your Communication Skills
As a Receptionist/Host, clear communication is key. Practise speaking clearly and confidently about your experiences. You might even want to role-play common interview scenarios with a friend to get comfortable with articulating your thoughts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how they measure patient satisfaction. This shows that you’re not just interested in the job, but also in contributing positively to the workplace culture.
