Business Transformation Lead in Bristol

At the heart of BrisDocs journey towards greater innovation and excellence, the Business Transformation Lead plays a critical role in shaping and delivering change across the organisation.

This role brings together strategic oversight with practical delivery, ensuring that every improvement we make enhances both the experience of our patients and the working lives of our co-owners.

Role

Acting as a partner to the CEO and Strategic Leadership Team (SLT), and as part of BrisDocs Extended Leadership Team (ELT), this role will champion transformation, seek new opportunities for development, and embed sustainable improvement across all services and functions.

• Provide leadership to BrisDocs Transformation Programme
• Support the CEO, SLT, and ELT to identify, develop, and deliver cross‑organisation change
• Ensure improvements are meaningful, measurable, and aligned with organisational priorities
• Build a culture of continuous improvement that empowers teams and enhances services

Who we are looking for

• Strategic and compassionate leader who blends technical mastery with inclusive, values‑driven leadership.
• Experience leading organisation‑wide transformation within complex or regulated settings.
• Expertise in recognised improvement and change methodologies (e.g., Lean, Six Sigma, PRINCE2, Agile) with a track record of embedding sustainable improvement.
• Proven ability to develop strategic and operational business cases, aligning financial and non‑financial benefits.
• Highly developed stakeholder engagement and influencing skills, with emotional intelligence and political sensitivity.
• Strong analytical capability and experience using data to inform strategic decisions, monitor KPIs, and communicate impact.
• Demonstrated success in leading and developing high‑performing, values‑led teams.
• Commitment to co‑ownership principles and collaborative leadership approaches, fostering inclusive, empowering team cultures.
• Understanding of or sensitivity to addressing health inequalities, population health needs, and socially impactful service design.

Desirable

Experience in NHS, primary care, urgent care or community health settings, or experience working closely with frontline clinical teams.

Why join BrisDoc?

Make a lasting impact.

Shape, enable and assure the organisation’s transformation agenda to improve the way care is delivered for over a million patients. You’ll work directly with executive, clinical and operational leaders, influencing strategy.

A values‑led, co‑owner culture.

As an employee‑owned social enterprise, we put people and purpose first. We’re deeply committed to equity, diversity, inclusion, sustainability and innovation, and we want you to thrive here as a co‑owner.

Recognising your value.

Salary

£65,000 – £78,000 per annum (dependent on experience)

Hours

30 – 37.5 hours per week (flexible / agile working considered)

Contract

Fixed term 18‑24 months

Benefits

25 days annual leave (rising with service), NHS pension (23.7% employer contribution), discretionary annual bonuses, comprehensive wellbeing support, NHS discounts, cycle‑to‑work scheme, Employee Assistance Programme (EAP), and a co‑owner recognition platform with savings & discounts.

What you’ll lead

• Lead BrisDocs organisation‑wide Transformation Programme
• Identify, shape and deliver cross‑organisational change
• Ensure improvements are meaningful, measurable and aligned with our values and priorities
• Build a culture of continuous improvement that empowers teams and enhances services
• Provide strategic leadership across programme design and governance, programme and project delivery, business case development, data and analytics, horizon scanning and opportunity management, and team leadership and internal consultancy.