Deputy General Manager

Deputy General Manager in England

England Full-Time No home office possible

We are BrioRetirement;we develop and create retirement communities in desirable locations across the country; Brio is committed to improving the quality and experience of later living.

We want you to join the Places for People Group and the 13,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with can dopeople, get things donepeople and customer focussedpeople.

More about your role

We are looking to recruit a Deputy General Manager on a permanent basis. You will ensure excellent delivery of service whilst achieving company budgetary targets. You will ensure excellent customer experience for residents and visitors at all times whilst maintaining all aspects of health and safety compliance.

More about you

The successful candidate will have proven leadership skills and have led teams. The ability to liaise with stakeholders at different levels is also desired. Experience within hospitality is also advantageous.

In addition, you will possess excellent customer service skills and have strong analytical skills.

This role is based at Stow In the Wold Monday to Friday with occasional weekend work.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, an enhanced DBS check is mandatory for this position.

Experience / Skills

The successful candidate will have:

A proven track record of leading managing teams
Experience within the hospitality sector (or equivalent e.g. Leisure or Hotels)
Knowledge / experience of the recruitment process
Knowledge of IT systems such as MS Word or Excel
Proven stakeholder engagement

Benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there\’s always more we can do to make you smile, that\’s why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: