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- Tasks: Lead teams to deliver exceptional service and ensure health and safety compliance.
- Company: A leading retirement community developer in the UK.
- Benefits: Job security, inspiring community environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while thriving in a supportive atmosphere.
- Qualifications: Experience in hospitality, strong customer service, and analytical skills.
- Other info: Join a passionate team dedicated to excellence in service.
The predicted salary is between 36000 - 60000 £ per year.
A retirement community developer in the United Kingdom seeks a Deputy General Manager to ensure service excellence and achieve budgetary targets. The role involves leading teams and maintaining health and safety compliance while providing top-tier customer experiences.
Experience in hospitality is advantageous, along with strong customer service and analytical skills. This position promises job security and a chance to thrive in an inspiring community environment.
Deputy General Manager - Hospitality & Operations employer: BRIO Retirement Living
Contact Detail:
BRIO Retirement Living Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - Hospitality & Operations
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in retirement communities. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to service excellence and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills during interviews. Be ready to discuss how you've used data to improve customer experiences or meet budgetary targets in past roles. Numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy General Manager - Hospitality & Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Deputy General Manager role. Highlight your hospitality background and any leadership roles you've had, as we want to see how you can lead teams effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about providing top-tier customer experiences and how you can contribute to our community. Be genuine and let your personality come through.
Showcase Your Analytical Skills: Since the role involves achieving budgetary targets, make sure to mention any relevant experience with budgeting or analytics. We love seeing candidates who can think critically and make data-driven decisions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at BRIO Retirement Living
✨Know the Company Inside Out
Before your interview, take some time to research the retirement community developer. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Hospitality Experience
Since experience in hospitality is advantageous for this role, be ready to discuss your previous roles in detail. Highlight specific examples where you led teams, improved customer service, or achieved budgetary targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety compliance in this position, brush up on relevant regulations and best practices. Be prepared to discuss how you've ensured compliance in past roles and how you would approach it in this new position.
✨Prepare Questions That Matter
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, challenges the community faces, or how success is measured in this role. This shows that you're not just interested in the job, but also in contributing positively to the community.
