At a Glance
- Tasks: Welcome visitors, manage bookings, and provide top-notch customer service.
- Company: Brio Leisure, your local hub for fun and fitness.
- Benefits: 25 days annual leave, free gym membership, and exclusive discounts.
- Other info: Enjoy flexible hours and opportunities for personal growth.
- Why this job: Join a friendly team and make a positive impact in your community.
- Qualifications: Great communication skills and a passion for customer service.
Part Time Receptionist - Brio Northwich
Contract: Temporary, Part Time
Hours of work: 19.25 Hours Per Week
Shift pattern:
- Week 1 - Monday 2.45pm -10pm, Saturday 10am -3.30pm & Sunday 10am - 2.30pm
- Week 2 - Wednesday, Thursday & Friday 6.15am - 2pm
Salary: £12,900 Per Annum
Brio Leisure is your local community hub for fun and fitness, and we’re looking for a Receptionist to join the team! We pride ourselves on never forgetting a face, and we want everyone to get a warm welcome when they step through our door!
Our ideal candidate will be someone with superb communication skills and a real passion for customer service.
Responsibilities:
As a Receptionist, you’ll be taking bookings, dealing with customer enquiries and helping out with administrative information for the centre. You’ll also be the first port of call for new visitors looking to get active with us, and will be selling and setting up fitness memberships, as well as giving tours of the centre.
Rewards and benefits:
- Enjoy 25 days of annual leave per year, which increases to 30 days after 5 years of continuous service.
- Free Brio Leisure gym membership allowing you to use our gym, fitness and swim facilities.
- Explore exclusive discounts through the 'Brio Staff Shop' benefits platform, spanning a variety of retail shops, travel, cinema tickets, and more.
- Free uniform & DBS check (if required)
- Reimbursement for car mileage at 0.55p per mile and bicycle mileage at 0.20p per mile.
- Benefit from enhanced maternity and paternity leave.
- Favourable pension scheme
- Internal health checks for over 40’s
- Access the Employee Assistance Programme for free, providing confidential 24/7 support for various personal matters, from debt management to assistance for new parents.
- Contribute to your local community with three paid volunteering days per year – because we believe everyone should play a part in making a positive impact to the community.
- Enjoy discounts on food and drink at our on-site café during working hours.
PT Receptionist 19.25 Hours - Brio Northwich employer: Brio Leisure
Brio Leisure in Ellesmere Port is an excellent employer that values flexibility and community engagement, making it an ideal workplace for both students and retirees. With a focus on safety and customer service, employees enjoy a supportive work culture that encourages personal growth and development through hands-on experience in a vibrant leisure environment. The company offers competitive pay and the opportunity to work in a dynamic setting that promotes health and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land PT Receptionist 19.25 Hours - Brio Northwich
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Brio Leisure and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Brio Leisure and let us see your personality shine through!
We think you need these skills to ace PT Receptionist 19.25 Hours - Brio Northwich
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Brio Leisure.
Get Familiar with Our Brand:Before applying, take some time to learn about Brio Leisure and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Brio Leisure
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Brio Leisure.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Brio Leisure will surely appreciate.
