Leisure Centre Duty Manager | Lead, Service & Safety in London
Leisure Centre Duty Manager | Lead, Service & Safety

Leisure Centre Duty Manager | Lead, Service & Safety in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee daily operations and ensure top-notch customer service at our leisure centre.
  • Company: Join a leading leisure company with a focus on service and safety.
  • Benefits: Enjoy a competitive salary, permanent contract, and great benefits.
  • Why this job: Lead a team and make a difference in your community's leisure experience.
  • Qualifications: Strong leadership skills and relevant qualifications like GCSEs and lifeguard certification.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A leading leisure company is seeking a full-time Duty Manager to oversee daily operations and ensure exceptional customer service at their Christleton Centre. This role involves staff supervision, maintaining safety and hygiene standards, and addressing customer inquiries.

Ideal candidates will have strong leadership and communication skills, along with relevant qualifications such as GCSEs in Maths and English, and a National Pool Lifeguard Qualification.

This position offers a permanent contract with competitive salary and benefits.

Leisure Centre Duty Manager | Lead, Service & Safety in London employer: Brio Leisure

Join a leading leisure company that prioritises employee well-being and development at the Christleton Centre. With a vibrant work culture that fosters teamwork and innovation, we offer competitive salaries, comprehensive benefits, and opportunities for professional growth in a supportive environment. Experience the unique advantage of working in a community-focused setting where your contributions directly enhance the customer experience and promote a healthy lifestyle.
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Contact Detail:

Brio Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leisure Centre Duty Manager | Lead, Service & Safety in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!

✨Tip Number 3

Showcase your qualifications! Make sure to highlight your GCSEs and National Pool Lifeguard Qualification during conversations with potential employers. This will demonstrate that you’re not just any candidate, but the right fit for their team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community, so make sure to keep us in the loop about your job search journey!

We think you need these skills to ace Leisure Centre Duty Manager | Lead, Service & Safety in London

Leadership Skills
Communication Skills
Customer Service
Staff Supervision
Safety Standards Maintenance
Hygiene Standards Maintenance
Problem-Solving Skills
GCSEs in Maths and English
National Pool Lifeguard Qualification

Some tips for your application 🫡

Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our Christleton Centre.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications, like your GCSEs and lifeguard certification, are easy to spot.

Tailor Your Application: Make your application stand out by tailoring it to the Duty Manager role. Mention specific experiences that relate to customer service and safety standards, as these are key aspects of the job we’re offering.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process!

How to prepare for a job interview at Brio Leisure

✨Know the Company Inside Out

Before your interview, take some time to research the leisure company thoroughly. Understand their values, mission, and the specific services they offer at the Christleton Centre. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you motivate staff and ensure exceptional customer service, as this will demonstrate your suitability for the role.

✨Emphasise Safety and Hygiene Standards

Given the importance of safety and hygiene in a leisure centre, be prepared to talk about your understanding of these standards. Share any relevant qualifications, like your National Pool Lifeguard Qualification, and discuss how you would implement and maintain these standards in daily operations.

✨Prepare for Customer Interaction Scenarios

Customer inquiries can vary widely, so think about potential scenarios you might face in the role. Practice your responses to common customer service challenges, focusing on how you would address concerns while maintaining a positive experience. This will show your problem-solving skills and commitment to customer satisfaction.

Leisure Centre Duty Manager | Lead, Service & Safety in London
Brio Leisure
Location: London
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  • Leisure Centre Duty Manager | Lead, Service & Safety in London

    London
    Full-Time
    30000 - 42000 £ / year (est.)
  • B

    Brio Leisure

    50-100
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