At a Glance
- Tasks: Welcome visitors, manage bookings, and provide tours of our fitness centre.
- Company: Brio Leisure, your local hub for fun and fitness.
- Benefits: Free uniform, discounted memberships, and café discounts during shifts.
- Other info: Flexible hours with opportunities to grow and develop.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
Brio Leisure is your local community hub for fun and fitness, and we’re looking for a Receptionist to join the team! We pride ourselves on never forgetting a face, and we want everyone to get a warm welcome when they step through our door!
Our ideal candidate will be someone with superb communication skills and a real passion for customer service. As a Receptionist, you’ll be taking bookings, dealing with customer enquiries and helping out with administrative information for the centre. You’ll also be the first port of call for new visitors looking to get active with us, and will be selling and setting up fitness memberships, as well as giving tours of the centre.
Responsibilities- Take bookings and manage customer enquiries.
- Handle administrative tasks for the centre.
- Serve as first point of contact for new visitors and facilitate fitness membership sales and setups.
- Provide tours of the centre.
- Free uniform & DBS check (if required).
- Receive a thorough company and local induction.
- Choose to purchase a Brio Leisure membership at a discounted rate.
- Enjoy discounts on food and drink at our on-site café during working hours.
- Investing in People — We develop our team, who are knowledgeable with a can-do attitude.
- Inclusive — We are non-discriminatory, accessible, engaging and welcoming to everyone.
- Supportive — We are caring and passionate about making a difference.
- Integrity — We build trust through transparency, accountability and collaboration.
- Innovative — We encourage ideas and creativity through achieving positive commercial and social impact.
Hours of work: Various as and when required. Contract: Casual. Salary: £12.65 Per Hour. Closing date: Friday 5th June 2026.
Casual Receptionist - Brio Ellesmere Port employer: Brio Leisure
Brio Leisure is an exceptional employer that fosters a vibrant and inclusive work culture, making it a fantastic place for those passionate about customer service and community engagement. With opportunities for personal growth through comprehensive training and a supportive team environment, employees can thrive while enjoying benefits such as discounted memberships and on-site café discounts. Join us at our Ellesmere Port location, where your contributions will be valued and recognised in a fun and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist - Brio Ellesmere Port
✨Tip Number 1
Get to know Brio Leisure! Familiarise yourself with their values and services. When you walk in for your interview, you’ll be able to show off your passion for customer service and how you align with their mission.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for visitors. Role-play with a friend or family member to get comfortable handling enquiries and giving tours.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. A friendly smile goes a long way in making visitors feel welcome.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Brio team right from the start!
We think you need these skills to ace Casual Receptionist - Brio Ellesmere Port
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist at Brio Ellesmere Port. Highlight your communication skills and any relevant experience that shows you can handle bookings and customer enquiries like a pro!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brio Leisure
✨Know the Company
Before your interview, take some time to research Brio Leisure. Understand their values and what they stand for. This will help you align your answers with their mission and show that you're genuinely interested in being part of their community.
✨Showcase Your Communication Skills
As a Receptionist, communication is key! Prepare examples of how you've effectively handled customer enquiries or resolved issues in the past. Practise speaking clearly and confidently, as you'll need to make a great first impression on visitors.
✨Demonstrate Your Passion for Customer Service
Brio Leisure is all about providing a warm welcome. Think of specific instances where you've gone above and beyond for a customer. Share these stories during your interview to highlight your commitment to excellent service.
✨Prepare for Practical Scenarios
You might be asked how you'd handle certain situations, like a busy reception desk or a difficult customer. Think through potential scenarios and how you would respond. This will show that you're ready to tackle the challenges of the role head-on.
