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- Tasks: Lead user research to shape a national NHS service and ensure it meets real user needs.
- Company: Join a vital NHS project that impacts healthcare across the UK.
- Benefits: Competitive daily rate, remote work, and the chance to influence healthcare services.
- Why this job: Make a difference in healthcare by conducting meaningful user research.
- Qualifications: Experience as a User Researcher in the NHS and strong stakeholder engagement skills.
- Other info: Work in a dynamic, multidisciplinary team with opportunities for professional growth.
The predicted salary is between 40000 - 60000 £ per year.
Contract: 3 months initially
Rate: £500 per day
IR35: Inside IR35
Location: Remote, UK based
Overview
We are supporting a national NHS service on a discovery phase engagement and are looking for an experienced User Researcher with strong NHS experience. This role will play a key part in shaping a national service by leading user centred research across a complex healthcare landscape. You will work closely with product, delivery and business analysis teams to ensure the service is grounded in real user needs and aligned to NHS standards.
Key Responsibilities
- Lead end to end user research activities throughout discovery
- Design research plans aligned to programme objectives
- Conduct qualitative research including interviews, usability testing and contextual enquiry
- Engage a broad range of users including clinical, operational and administrative stakeholders
- Synthesise findings into clear insights, themes and actionable recommendations
- Produce artefacts such as research reports, personas, journey maps and service blueprints
- Work closely with Product Managers, Designers and Business Analysts to shape future state design
- Present findings confidently to senior stakeholders and governance forums
Essential Experience
- Proven experience as a User Researcher within the NHS
- Experience delivering research within national or large scale NHS services
- Strong discovery phase experience within digital or transformation programmes
- Experience working in complex stakeholder environments
- Ability to translate research findings into clear, practical recommendations
- Experience working within multidisciplinary agile teams
Desirable Experience
- Experience working within NHS England or other national bodies
- Familiarity with GDS service standards and user centred design principles
- Experience researching services used by both clinical and non clinical users
- Understanding of accessibility and inclusive design principles
Apply now or email for more information
User Researcher in Leeds employer: Brio Digital
Contact Detail:
Brio Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS or user research field. Attend relevant webinars or meetups to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your work! Create a portfolio that highlights your user research projects, especially those related to the NHS. This will give you an edge when discussing your experience with hiring managers.
✨Tip Number 3
Prepare for interviews by practising common user researcher questions. Think about how you can demonstrate your experience with qualitative research and stakeholder engagement in a clear and concise way.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace User Researcher in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a User Researcher, especially within the NHS. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about user research in healthcare and how your background makes you the perfect fit for this role. We love a personal touch!
Showcase Your Research Skills: In your application, be sure to mention specific research methods you've used, like interviews or usability testing. We’re looking for someone who can lead end-to-end research activities, so give us examples of your past work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Brio Digital
✨Know Your NHS Inside Out
Make sure you brush up on your NHS knowledge before the interview. Understand the current challenges and initiatives within the NHS, especially those related to user research. This will help you demonstrate your expertise and show that you're genuinely interested in making a difference.
✨Showcase Your Research Skills
Prepare to discuss specific examples of your user research experience, particularly within the NHS. Be ready to explain your approach to designing research plans and how you've engaged with diverse user groups. Highlight any qualitative research methods you've used, like interviews or usability testing.
✨Communicate Clearly and Confidently
Since you'll be presenting findings to senior stakeholders, practice articulating your insights and recommendations clearly. Use visuals like journey maps or personas to support your points. This will not only showcase your findings but also your ability to communicate effectively in a complex environment.
✨Emphasise Collaboration
User researchers often work closely with product managers, designers, and business analysts. Be prepared to discuss how you've collaborated in multidisciplinary teams. Share examples of how you’ve synthesised research findings into actionable recommendations that have influenced design decisions.