At a Glance
- Tasks: Lead service design for a national NHS programme, shaping services for patients and clinicians.
- Company: Join a high-visibility NHS initiative with a focus on impactful service design.
- Benefits: Competitive rate of £600/day, flexible onsite requirements, and a chance to influence healthcare.
- Other info: Work in a dynamic environment with opportunities for professional growth.
- Why this job: Make a real difference in healthcare by designing services that matter.
- Qualifications: Proven NHS or Government service design experience and strong facilitation skills.
The predicted salary is between 60000 - 60000 £ per year.
An experienced Service Designer is needed for a high-visibility national NHS programme. You will lead service design across complex, multi-stakeholder workstreams, shaping services used by patients and clinicians across England. GDS and NHS experience are essential requirements.
Key Responsibilities
- Lead service design activity from discovery through to live across one or more workstreams
- Plan and facilitate workshops, co-design sessions, and stakeholder alignment activities
- Produce journey maps, service blueprints, and experience maps to a high standard
- Work closely with user researchers to keep design decisions evidence-led
- Contribute to alpha and beta phases and support GDS service assessments
- Present design work clearly to senior clinical and operational stakeholders
Essential Requirements
- Proven NHS or Government service design experience - non-negotiable
- Deep knowledge of GDS standards and the service design lifecycle
- End-to-end service design experience across multiple phases
- Strong facilitation skills with mixed, senior stakeholder audiences
- Confident communicator able to present to clinical and programme leadership
- Experienced in agile, multidisciplinary delivery teams
Apply now or email for more information.
Service Designer in Bradford employer: Brio Digital
Join a leading national NHS programme in Leeds, where your expertise as a Service Designer will directly impact the healthcare services used by patients and clinicians across England. With a strong emphasis on collaboration and innovation, our work culture fosters professional growth through hands-on experience in high-visibility projects, while offering competitive rates and flexible working arrangements. Be part of a mission-driven team that values your contributions and supports your development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS or service design field. Attend relevant events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your work! Create a portfolio that highlights your best service design projects, especially those related to the NHS. This will help you stand out when discussing your experience with stakeholders.
✨Tip Number 3
Practice your pitch! Be ready to explain your design process and how you've tackled complex challenges in previous roles. Confidence is key when presenting to senior stakeholders.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Don’t miss out on opportunities by applying elsewhere!
We think you need these skills to ace Service Designer in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your NHS and GDS experience. We want to see how your skills align with the role of Service Designer, so don’t hold back on showcasing your relevant projects!
Showcase Your Process:When detailing your experience, focus on the service design lifecycle. We love seeing how you’ve led activities from discovery to live phases, so include specific examples that demonstrate your end-to-end service design expertise.
Highlight Your Facilitation Skills:Since you'll be working with mixed stakeholder audiences, it’s crucial to emphasise your facilitation skills. Share instances where you've successfully planned and facilitated workshops or co-design sessions to get us excited about your collaborative approach!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Brio Digital
✨Know Your NHS and GDS Inside Out
Make sure you brush up on your knowledge of NHS services and GDS standards. Familiarise yourself with recent projects and how they align with the service design lifecycle. This will show that you’re not just experienced, but also genuinely interested in the role.
✨Prepare for Stakeholder Engagement
Since you'll be working with senior clinical and operational stakeholders, practice how to present your design work clearly and confidently. Think about potential questions they might ask and prepare your responses. It’s all about showing you can communicate effectively with diverse audiences.
✨Showcase Your Facilitation Skills
Be ready to discuss your experience in planning and facilitating workshops or co-design sessions. Have examples at hand that demonstrate your ability to lead discussions and align stakeholders. This is crucial for a Service Designer, so make it a focal point in your interview.
✨Bring Evidence to the Table
Highlight your experience in using evidence-led design decisions. Be prepared to talk about how you've collaborated with user researchers and how this has influenced your design outcomes. Concrete examples will help you stand out as a candidate who values data-driven design.
