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- Tasks: Lead a team to ensure smooth operations and customer satisfaction at Heathrow.
- Company: Join Notemachine UK Ltd, a key player in cash management and ATM services.
- Benefits: Enjoy 31 days annual leave, life insurance, and employee wellbeing support.
- Other info: Permanent role with comprehensive training and great work-life balance.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in team management and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Join the team that keeps Heathrow moving – Become an Operational Shift Manager with Notemachine UK Ltd. At Notemachine UK Ltd (a proud member of the Brink’s company), we don’t just deliver cash to our customer sites – we keep communities connected. As one of the UK’s leading cash management and ATM service providers with over 15,000 ATMs across the UK and Europe, we proudly support our customers by delivering seamless cash access and tailored solutions.
Due to our continuous growth at Notemachine, we’re looking for a team leader who has experience of managing a small team. This role is for someone who is proactive, a people person, and can keep the security operation running. As an Operational Shift Manager, you will be the main person handling the daily operations, making sure the team is supported, and customers are happy. We are looking for experience in team management, team leader or management experience.
Shifts: 5 out of 7 days
Hours: 9 hours a day
Start Date: Around July/August 2026
What you will be doing:
- Manage our Notemachine operational staff, ensuring everyone is working towards the departmental goals and have support.
- Oversee daily operations and ensure clear communication and collaboration with the Thurrock cash centre.
- Monitor and deliver key performance indicators (KPIs).
- Conduct daily huddles and tier meetings with the CIT and management.
- Be hands-on in developing the team’s skills by delivering training, coaching, and performance reviews.
- Focus on continuous improvement using tools such as Kaizen and Gemba walks to find ways to do things in a better way.
- Ensure compliance and safety standards are met across the team and fleet.
What makes you a great fit:
- Full clean driving licence.
- Ability to inspire a team even when the pressure is on.
- Excellent communication skills to be able to speak to anyone from fleet drivers to management.
- Ability to be adaptable and provide solutions as well as having strong decision-making skills.
- Experience with operational audits, S5 standards, and fleet compliance.
- Experience in managing security sensitive operations or logistics would be a BONUS.
Why you’ll love working with us:
- A great work-life balance working 5 out of 7 days.
- A full comprehensive training and support: we’ll train you to a world-class standard to get you up to speed.
- Stability and security: Permanent, full-time.
- 31 days of annual leave (this increases to 33 days after your second year of service).
- Full uniform and equipment provided to allow you to do your job safely.
The benefits of working with us:
- Life insurance (4x annual salary).
- Employee wellbeing programme with 24-hour confidential counselling and more.
- Company pension scheme.
- The Extras – Store discounts, cashback with major UK brands.
- Access to Medicash – allowing you to claim back some of your medical expenses such as dental, optical, massage therapy, etc.
At Notemachine, you’ll be part of a team that values professionalism and integrity. Whether you come from team management, team leader or management experience – if you’re reliable, motivated, and proud of a job well done, we’ll help you build a lasting career with real purpose. Interested? Apply today and join a company doing vital work that keeps Heathrow running.
Operational Shift Manager Satellite Heathrow employer: Brink's
Contact Detail:
Brink's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Shift Manager Satellite Heathrow
✨Tip Number 1
Network like a pro! Reach out to current employees at Notemachine on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by researching Notemachine's values and operations. Show us that you understand what we do and how you can contribute to keeping Heathrow moving. Tailor your answers to reflect our mission!
✨Tip Number 3
Practice common interview questions, especially those related to team management and operational challenges. We want to see how you handle pressure and inspire your team, so be ready to share specific examples from your past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Operational Shift Manager Satellite Heathrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operational Shift Manager role. Highlight your team management experience and any relevant operational skills to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your background aligns with our mission at Notemachine. Be genuine and let your personality shine through!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Brink's
✨Know the Company Inside Out
Before your interview, take some time to research Notemachine UK Ltd. Understand their operations, values, and the role they play in cash management. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Operational Shift Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you inspire and motivate others, especially under pressure.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to operational challenges or team dynamics and how you would handle them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you communicate with different stakeholders, from drivers to management. Highlight any experience you have in conducting meetings or training sessions, as this will be crucial for the position.