Technical Support in Crickhowell

Technical Support in Crickhowell

Crickhowell Full-Time 36000 - 60000 £ / year (est.) No home office possible
Brink's

At a Glance

  • Tasks: Provide technical support and troubleshoot issues to keep our ATMs running smoothly.
  • Company: Join NoteMachine, a leader in cash delivery solutions across the UK.
  • Benefits: Full training, career progression, wellness programmes, and store discounts.
  • Other info: Dynamic work environment with 4 on 4 off shift patterns.
  • Why this job: Make a real impact while developing your technical skills in a supportive team.
  • Qualifications: Team player with attention to detail; no advanced experience needed.

The predicted salary is between 36000 - 60000 £ per year.

Join Our Technical Support Team

Are you looking for a thrilling new challenge that combines learnt technical skills, teamwork, and real-world impact? If so, we have the role for you. At NoteMachine, we're on the hunt for Technical Support to be one of the driving forces behind our mission to deliver cash when and where it's needed most.

In this role you will be working 48 hours a week with 4 on 4 off shift patterns. With our in-house training, you'll become the expert behind the connections that keep our ATMs running smoothly across the UK.

Day in the Life: As a Technical Support, your days are dynamic, covering everything from basic router configurations to troubleshooting network faults. You'll be a valued member of the go-to team for our internal and external customers, resolving technical issues with your learnt expertise and precision. Whether you're on the phone with one of our engineers or diving into spreadsheets, your role is pivotal in our operations division.

The Right Fit: We're looking for a team player with an eye for detail and a passion for learning. No advanced experience is necessary; we're committed to providing top-notch training in an environment where your contributions have a direct impact on our daily operations. A good telephone manner and experience working on a helpdesk in the past is desirable but certainly not essential.

What's in it for you? At NoteMachine we pride ourselves on the benefits that we can offer our staff. So, in return for your hard work and professionalism we offer:

  • Full job training with career progression and development opportunities;
  • 21 days annual leave increasing to 22 days after a year's service respectively;
  • Salary Sacrifice Pension Program with higher take-home pay and contributions;
  • Employee wellness program offering free confidential counselling service;
  • Life insurance scheme (4x annual salary);
  • Store discounts with top brands (after 12 months);
  • Sickness insurance program (after 12 months);
  • Access to Medicash.

Technical Support in Crickhowell employer: Brink's

At NoteMachine, we are dedicated to fostering a supportive and dynamic work environment for our Technical Support team. With comprehensive in-house training, generous benefits including a salary sacrifice pension scheme, and opportunities for career progression, we empower our employees to thrive while making a real impact on the accessibility of cash across the UK. Join us and be part of a culture that values teamwork, personal growth, and employee well-being.
Brink's

Contact Detail:

Brink's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support in Crickhowell

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the technical support field. A personal recommendation can go a long way in landing that interview.

✨Tip Number 2

Prepare for the interview by brushing up on common technical support scenarios. Think about how you would troubleshoot issues and be ready to share your thought process. We want to see your problem-solving skills in action!

✨Tip Number 3

Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the role and how you can contribute to their mission. Passion can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Technical Support in Crickhowell

Technical Skills
Troubleshooting
Router Configuration
Network Fault Diagnosis
Customer Service
Attention to Detail
Teamwork
Communication Skills
Helpdesk Experience
Adaptability
Problem-Solving Skills
Data Management
Learning Agility
Telephone Manner

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Support role. Highlight any relevant technical skills, teamwork experiences, and customer service roles you've had. We want to see how you can contribute to our mission!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Be genuine and let your personality come through – we love seeing the real you!

Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've successfully resolved technical issues or helped others. This will demonstrate your ability to tackle challenges head-on, which is key for our Technical Support team.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at NoteMachine!

How to prepare for a job interview at Brink's

✨Know Your Tech Basics

Brush up on your technical knowledge related to routers and network troubleshooting. Even if you don’t have extensive experience, being familiar with basic concepts will show your enthusiasm and readiness to learn.

✨Showcase Your Team Spirit

Since teamwork is key in this role, be prepared to share examples of how you've worked well with others in the past. Highlighting your collaborative skills can set you apart from other candidates.

✨Practice Your Communication Skills

A good telephone manner is important for this position. Practise speaking clearly and confidently about technical issues, as you may need to explain complex problems to customers or colleagues.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the company’s operations or the training process. This shows your genuine interest in the role and helps you understand how you can contribute effectively.

Technical Support in Crickhowell
Brink's
Location: Crickhowell

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