At a Glance
- Tasks: Provide top-notch technical support and maintenance for ATMs.
- Company: Join a friendly team in a dynamic engineering environment.
- Benefits: Enjoy competitive leave, full uniform, tools, and a company vehicle.
- Other info: Flexible 4 on 4 off schedule with excellent training and career growth.
- Why this job: Make a real difference by solving problems and helping customers.
- Qualifications: Field Service Engineering experience preferred; strong problem-solving skills required.
We are seeking a friendly and customer-oriented ATM Service Engineer to join our dedicated operations team. In this role, you will be responsible for providing exceptional technical support and troubleshooting services for our customers. If you have a passion for electronics, a knack for problem-solving, and a commitment to delivering top-notch customer service, we want to hear from you!
Responsibilities
- Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
- Collaborate with customers to identify and resolve technical issues in a timely manner.
- Provide excellent customer service, ensuring that all customers are treated with respect and professionalism.
- Accurately document all service transactions and keep detailed records of any repairs or replacements performed.
- Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development.
- Conduct quality control checks to ensure that all repairs and replacements meet company standards.
Requirements
- Field Service Engineering background; experience on ATMs would be desirable.
- Valid UK driver's license with no more than 6 active points at the time of hire.
- Strong technical and problem-solving skills.
- Excellent customer service and communication skills.
- Ability to work well independently.
- Detail-oriented with strong organizational skills.
- Flexibility to work on weekends and holidays as needed.
- No live CCJs, IVAs, or bankruptcy declarations.
Benefits
- Annual leave entitlement of 21 days for 4 on 4 off - this increases with length of service.
- Full uniform provided.
- Full Tool Kit provided.
- Company vehicle provided (small to mid-sized panel van).
- Comprehensive job training.
- Life insurance scheme (x 3 annual salary).
- Sickness insurance after 12 months of service.
- Store discounts and cashback with top UK brands after 12 months of service.
- Employee wellness programme, including 24hr confidential counselling and more.
Working Hours
4 on 4 off
Field Service Engineer - Plymouth in Swindon employer: Brink's, Incorporated
Join our dynamic team as a Field Service Engineer in Plymouth, where we prioritise a supportive work culture and employee growth. With comprehensive training, generous benefits including a life insurance scheme and wellness programme, and a commitment to customer service excellence, we offer a fulfilling career path in a thriving environment. Enjoy the flexibility of a 4 on 4 off schedule while working with cutting-edge technology and a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Plymouth in Swindon
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Brink's, Incorporated as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Brink's, Incorporated and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Brink's, Incorporated’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Plymouth in Swindon
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Brink's, Incorporated, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Brink's, Incorporated, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Brink's, Incorporated.
How to prepare for a job interview at Brink's, Incorporated
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Brink's, Incorporated offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Brink's, Incorporated but also helps you get a feel for whether you’d thrive in that environment.
